Operations - Medical Services

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.

Now, we're looking for talented individuals to join our team and make a difference.

Imagine a schedule that gives you true work-life balance: fly-in/fly-out rotations of 2 weeks on/2 weeks off and alternating day/night shifts. 

Leave the stress behind—we've got your essentials covered. From comfortable accommodations to delicious meals, everything is taken care of while you're on-site with us.

We offer travel perks tailored to your assignment—whether that means reimbursement, allowances, or complimentary charter flights. This isn't just a job—it's a lifestyle built around freedom, balance, and opportunity. 

Performs emergency and non-emergency duties under the direction of Fire Officers of an assigned fire and rescue team.

· Complete daily tasks and assignments under the direction of fire officers of the assigned fire and rescue team.

· Maintain a respectful work environment by demonstrating positive workplace behaviour.

· Comply with company policies regarding conduct, uniform, dress, and appearance.

· Attend required meetings including daily start-of-shift meetings.

· Participate in fire and rescue training.

· Assist with the onboarding of new hires by acting as a mentor to those members as they work towards the completion of their induction package.

· Perform inspections and maintenance of fire and rescue apparatus, equipment, and other client assets.

· Maintain the cleanliness of fire and rescue apparatus, equipment, and facilities.

· Keep up to date with site-specific fire and rescue guidelines and procedures, rescue plans, and pre-incident plans.

· Complete required fire and rescue training courses.

· Complete required International SOS continuing education modules.

· Perform administrative duties that may be requested by the fire officers.

· Ensure International SOS is represented in a positive and professional manner when interacting with the client and other contractors on site.

· Carry out tasks assigned by the officer-in-charge of fire and rescue operations.

· Ensure his or her tasks are performed in accordance with International SOS Fire and Rescue emergency operations policies and guidelines.

· Identify emergency scene hazards and report those hazards to the incident commander or the officer-in-charge.

· Complete tactical assignments and ensure the plan of action is followed in a safe and efficient manner.

· Ensure assigned tasks are within their own scope and capabilities.

· Participate in the post-incident analysis or debrief.

· When required, participate in the incident investigation.

Required Skills and Knowledge

· Standard First Aid and CPR with AED (current)

· Drivers License Class 5 (class 4 or higher preferred)

· NFPA 1001 Level 2

· NFPA 1072 or 472 Hazardous Materials Response - Operations Level (minimum)

· NFPA 1002 Driver Operator

· NFPA 1006 High Angle Rescue – Operations Level (minimum) or;

· NFPA 1006 Confined Space Rescue – Operations Level (minimum)

· ICS 100, 200

· CSTS

· H2S Awareness

· Fall Protection

· Confined Space Entry

· Site-Specific Requirements as Indicated at Hire Date (i.e. orientation, physical, WHMIS, TDG, etc.)

· NFPA 1002 Aerial Operator (preferred but not essential)

· NFPA 1006 Vehicle and Machinery Technician (when required)

· NFPA 1051 Wildland Firefighting (when required)

· Surface Water Rescue (when required)

· Ice Rescue (when required)

Required Competencies 

· The ability to apply and maintain safety standards.

· The ability to follow direction and the chain of command.

· The ability to accept responsibility, to make decisions, and to motivate co-workers toward a coordinated effort.

· The ability to work effectively with co-workers, other contractors, and the client.

· The ability to establish and maintain effective interpersonal relationships with co-workers, other contractors, and the client.

· The ability to act effectively in emergency and stressful situations.

· Strong communication skills, both orally and written.

· Basic computer skills that include knowledge of Microsoft Excel, PowerPoint and Word.

Required Work Experience 

· 2 + years of relevant industry experience is an asset

By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success.

13,000 experts | 1,200+ locations | 90 countries | 110+ languages

Start your journey with us today. Apply now