Concierge

1 week ago


Halifax, Nova Scotia, Canada Shannex Full time


Job Description

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are searching for a Concierge to join our Parkland At The Gardens team based in Halifax, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development, and advancement. And at the end of every day, you will know you've made a measured difference in the lives of our residents. Additional benefits include:

Free onsite parkingAccess to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment eventsAccess to continuing education and training through Shannex's Centre of ExcellenceOpportunities to be part of sector innovation and continuous improvement initiativesRecognition and Rewards for service excellence and safety

About the Opportunity

Answers and transfers telephone inquiries, greets and directs visitorsProvides routine information and responds to inquiries from residents, visitors, and staffSorts and distributes incoming and outgoing mail and couriersPrepares and distributes forms, reports and other documents to appropriate personnel and departmentsRelays residents' requests for assistance to appropriate department Enters resident maintenance service requests into appropriate software Enters potential resident information into the Client Relationship Management software Performs a wide variety of assignments, which are sometimes confidential in nature

Receives, processes and records client paymentsEnsures client safety by following and applying all standard operational procedures, safe work practices and training providedAdditional duties as required

About You

In addition to placing a high value on continuous improvement, collaboration and accountability, you bring:

High School / GED completionMinimum 2 years experience working in a hotel, Retirement Living or hospitality based position considered an assetExcellent computer skills and experience in Microsoft Office SuitePrevious hospitality/customer service experience is an asset, especially with seniorsA friendly outgoing spirit is a definite assetExperience with cash flow;Knowledge of Medical Terminology is considered an assetRequired to be available for day, evening and weekend shifts as requiredA passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care

About Us

Shannex is a family-owned organization with a vision of Better Living for every stage of life. Since 1988, Shannex has grown from a single nursing home in Cape Breton to a trusted partner across healthcare, hospitality and lifestyle sectors. With locations in Nova Scotia, New Brunswick and Ontario, Shannex continues to build communities designed for connection, wellbeing and longevity. Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. Shannex also provides Transitional Health Services, in partnership with Nova Scotia Health. For more information, visit

If you're ready to join the Shannex team of Great People, apply today

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization.  Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.


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