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RQ10038 - Specialized IT Consultant - Senior

12 hours ago

Toronto, Ontario, Canada Maarut Inc Full time

Responsibilities:

  • Works in partnership with clients, advising them on information technology solutions in order to meet their business objectives or overcome problems, work to improve structure and efficiency of an organization's I&IT systems.
  • The I&IT Consultant may be used to provide strategic guidance to organizations with regard to Information Management & IT technology, IT infrastructures and the enablement of major business processes through enhancements to IT.
  • Provides subject matter expertise in their field and highly expert technical assistance
  • Acts as the technical advisor/expert on all aspects of a specific deliverable
  • Provide the quality assurance/quality control of specific deliverables
  • Anticipates and resolves problems to ensure that the deliverables are completed within budget, to the highest quality, meeting or exceeding expectations
  • Develops processes and procedures for implementing deliverables
  • Prepares reports and presentations including options, recommendations, implementation plans, etc.
  • Develops data visualizations and automated custom reports/dashboards

General Skills:

  • Experience working with clients in the administration of Planview Enterprise and providing end-user support
  • Experienced with providing end-user training on the features and functions of various Planview modules, customized to the user group – Project Manager, Reporting Manager, Staff
  • Analyzes I&IT requirements giving independent and objective advice on the use of I&IT
  • Designs, tests, installs and monitors new systems and develops solutions and implementation of new systems
  • Familiar with change-management principles and methodology
  • Knowledge and understanding of Information Management principles, concepts, policies and practices
  • Experience in planning, organizing and implementing projects and reporting solutions
  • Knowledge of structured methodologies for the development, design, implementation and maintenance of application
Requirements

Experience and Skill Set Requirements:

Must Haves:

  • Experience working with ALL modules of Planview Enterprise (e.g. intake, financial management, request management, resource management, time reporting, strategic portfolio management, capacity planning and investment etc.)
  • Demonstrates strong interpersonal skills with the ability to communicate effectively at both a business - Management Executive level and technical level
  • Demonstrate strong presentation skills with the ability to communicate ideas clearly, confidently, and able to tailor messaging to all organizational levels

Skill Set Requirements:

End-to-end experience with Planview Enterprise:

  • Subject matter expert on the implementation of Planview Enterprise Portfolio Management tool
  • Experience working with the various modules of Planview Enterprise (e.g. intake, financial management, request management, resource management, time reporting, strategic portfolio management, etc.)
  • Experience administering the Planview Enterprise system (e.g. manage and maintain user accounts and resources, lifecycle administration, etc.)
  • Experience leading organizations through the implementation of Planview Enterprise and its various modules
  • Experience with application upgrades to ensure a smooth adoption (e.g. rollout of new functionality)
  • Experience with creating data visualizations using the Planview Enterprise reporting and analytics module and creating automated custom reports and dashboards
  • Experience with Microsoft Report Builder v16+
  • Experience with Power BI Desktop and Pro reporting with Planview Enterprise
  • Experience in writing SQL queries on Planview Enterprise database

Solution Development Skills:

  • Defines software, hardware and network requirements
  • Analyzes I&IT requirements giving independent and objective advice on the use of I&IT
  • Designs, tests, installs and monitors new systems and develops solutions and implementation of new systems
  • Familiar with change-management principles and methodology
  • Knowledge and understanding of Information Management principles, concepts, policies and practices
  • Experience in planning, organizing and implementing projects and reporting solutions
  • Knowledge of structured methodologies for the development, design, implementation and maintenance of applications

Application Support Skills:

  • Experience interacting with clients to resolve issues with the Planview Enterprise solution and providing support in the use of Planview functions and features
  • Ability to analyze issues and resolve problems related to the Planview Enterprise tool and the implementation of its various modules
  • Experience providing both one-on-one and group training in an office setting and developing training materials such as job aids and user guides
  • Experience creating electronic presentations (MS Word, Excel and PowerPoint)
  • Providing end-user training and the development of job aids/user guides for various user groups

Interpersonal Skills:

  • Demonstrates strong interpersonal skills with the ability to communicate effectively at both a business and technical level
  • Strong written and verbal communication skills with experience working in a team environment
  • Strong relationship management skills with the ability to interact with different teams across the organization with ease and professionalism
  • Demonstrate strong presentation skills with the ability to communicate ideas clearly, confidently, and able to tailor messaging to all organizational levels