Account Manager

1 week ago

Toronto, Ontario, Canada TecTammina Full time
Company Description

Tech Tammina LLC

Job Description

DEPARTMENT: financial arena 

Duration : Full time

LOCATION: Toranto, Ontario

REPORTS TO: Team Lead, Michael

  •  Sells products and/or services and manages relationships of large named accounts to ensure satisfaction, account retention, and continued revenue growth and profitability.
  • Responsible for business development within large named accounts in the financial services arena.
  • Must have strong financial technology and software sales background.
  • Must be comfortable carrying large annual quotas and accustomed to long sale cycles. 

GENERAL DUTIES AND RESPONSIBILITIES:

  • Manages, plans, organizes, leads and controls balanced sales growth, continued account penetration, and customer satisfaction on a long-term multi-year focus
  • Acts as primary liaison between client and FIS and understands client's needs, including financial expectations and restrictions
  • Develops and executes account plans to ensure continued revenue growth from account base
  • Demonstrates product knowledge including various solutions, markets, and competitive intelligence
  • Prepares and presents proposals to clients - utilizing FIS resources and tools
  • Negotiates, structures, and closes "deals" that meet customer expectations and FIS's ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise
  • Assists in the development of sales plans and strategies
  • Works to achieve sales objectives
  • Listens to concerns of customers with regard to current products/services
  • Identifies root problems and utilizes existing FIS processes to enhance satisfaction
  • Provides accurate and timely sales forecasts
  • Within client organizations, builds network of both operational and executive level users and maintains knowledge of all products and services utilized
  • Other related duties assigned as needed

EDUCATION REQUIREMENTS:

  • Bachelor's degree or an equivalent combination of education and experience as required for the specific job level

GENERAL KNOWLEDGE, SKILLS AND ABILITIES:

  • In-depth knowledge of FIS products and services
  • Strong understanding of financial and/or payment solutions technology including systems, applications and banking practices
  • Requires expert negotiation and communication skills, both written and verbal
  • Communicates ideas both verbally and in written form in a clear, concise, and professional manner appropriate to audience including executive levels
  • Requires solid decision-making and problem solving skills
  • Analytical skills are required to determine client business needs and requirements
  • Ability to remain calm under various levels of pressure
  • Ability to show established track record of involvement in industry trade groups preferred
  • Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public
  • · A fair amount of travel is required
Additional Information

Job Status: Full Time / Permanent

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