Implementation Manager

Organization: Choices for Youth (Administrative Host for Becket IYS)

Location: Within Newfoundland and Labrador

Position Type: Full-time, Permanent

Reports to: Director, Becket Integrated Youth Services

Becket Integrated Youth Services (IYS) Newfoundland and Labrador is driving systems transformation, innovation, and impact across the province. Its goal is to improve how youth and their families access mental health, substance use, and wellness supports through an integrated, community-based model. Rooted in the internationally recognized IYS movement, Becket collaborates with communities, service providers, Indigenous leaders, policymakers, and funders, and connects nationally through Canada's growing IYS network.

Choices for Youth (CFY) serves as the administrative host and backbone organization for Becket. In this role, CFY's backbone team convenes partners, supports co-design processes, and advances systems change through project management, strategic planning, knowledge mobilization, and evaluation. The team emphasizes meaningful engagement with youth, families, service providers, Indigenous partners, and system leaders - applying systems thinking, social innovation, and continuous improvement to strengthen the initiative.

Reporting to the Director, Becket IYS, the Implementation Manager provides leadership and operational guidance on implementing the IYS model across current and emerging Becket hubs. This role will have a special focus on two new hubs currently in development, with the goal of scaling the network to a total of nine Integrated Youth Hubs (IYS). Working closely with the Becket leadership team, this position helps manage strategic projects, strengthen partnerships, and scale the IYS model provincewide.

Through this work, the Implementation Support Manager advances Becket's vision of integrated, accessible, and youth-centered mental health and wellness supports across Newfoundland and Labrador.

ROLES AND RESPONSIBILITIES:

• Lead and manage activities supporting the two new Becket youth hubs in development, from start-up and soft launch through to official opening. Includes support for site readiness, governance, partnership development, service integration, budgeting, reporting, and communications.
• Support existing Becket hub in ongoing development and local adaptation of the IYS model to reflect community strengths and needs. Includes evaluating pilot projects, strengthening operations, and coordinating initiative-wide projects.
• Develop and formalize processes, templates, workflows, forms, and agreements to guide hub development and promote consistent implementation across sites.
• Foster an environment of continuous learning to ensure youth receive the highest quality, integrated, and youth-centered care.
• Lead and coordinate project management activities across Becket sites, including work planning, milestone tracking, reporting, and risk management to ensure timely and successful project delivery.
• Develop and manage comprehensive project plans to advance IYS-focused systems change and co-design initiatives. Includes defining project scope, timelines, deliverables, and evaluation frameworks, and monitoring progress to ensure alignment with Becket's strategic objectives.
• Collaborate with cross-sector partners to ensure effective communication, alignment of activities, and shared accountability for outcomes.
• Support measurement, evaluation, and reporting to track Becket's progress, identify learnings, and demonstrate impact across communities.
• Plan, design, and develop curricula for trainings, workshops, and other knowledge exchange activities to build capacity among Becket and partner staff, as well as service providers across the province.
• Conduct needs assessments and environmental scans to identify core competencies required for successful implementation of Becket's IYS model and components. Define learning goals and objectives, select effective educational methodologies, and determine appropriate training formats to support skill development and system-wide learning.
• Integrate Becket's core values into all aspects of work, promoting equitable, youth-led, and trauma-informed approaches.
• Travel within Newfoundland and Labrador to support Becket sites and partner communities as required.
• Experience working with Indigenous governments & organizations would be an asset.

QUALIFICATIONS AND EXPERIENCE:

You are a collaborative, high-energy team player passionate about community partnerships, system innovation, and the IYS model's potential to improve youth and family wellness. The ideal candidate will bring:

• Post-secondary education in Social Work, Public Administration, Community Development, Project Management, or a related field.
• Minimum 3 years' experience in community development, systems change, continuous improvement, or capacity building in a non-profit or public sector setting.
• Strong relationship-building skills and the ability to collaborate effectively across sectors and regions.
• Solid understanding of community-based operations and the realities of implementing services in rural and remote areas.
• Proven skills in facilitation, and project management.
• Strong writing and reporting skills, with experience preparing tools, frameworks, and project documentation.
• Ability to manage multiple priorities in a dynamic, evolving environment.
• Knowledge of equity, diversity, inclusion, and Indigenous collaboration principles.
• Commitment to decolonizing, trauma-informed, and strengths-based approaches aligned with Becket's values.
• Experience working in rural, remote, or Indigenous communities in Newfoundland and Labrador considered a strong asset.

WORK HOURS

Regular hours of work for this position are 9:00am-5:00pm Monday to Friday (35 hours per week). Flexibility in work hours will be required to accommodate higher work volumes and organizational requirements, including occasional and emergent need to work evenings and weekends. Hours worked in excess of regular hours will be accounted for in accordance with the overtime provisions of the Personnel, Policy, and Procedure Manual of CFY and the Labour Standards Act NL.

COMPENSATION

The salary for this position is $76, $80,066.53 annually. Choices for Youth offers a competitive compensation package, including a health and dental program, employer-matched RRSP and four weeks' vacation to qualifying employees.

Reference ID: IMB-1125

Application Deadline: December 2, 2025

Choices for Youth (CFY) strives towards a culture of inclusion and empowerment, one where there's a sense of belonging and safety while prioritizing diversity across the organization, including in its Board of Directors composition, employment practices, staff, policies, programming, and services. CFY values lived and living experience and invites everyone interested to apply for available opportunities. CFY actively seeks applications from Indigenous Peoples; members of Black, racialized, and other equity-seeking and/or religious, cultural, and other communities; members of the 2SLGBTQIA+ community; people with disabilities; and people from a variety of social and economic backgrounds. Should you require support or accommodation(s) to better enable your ability to participate in the employment or recruitment process, please let us know at any point. This information will be kept confidential.

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Job Types: Full-time, Permanent

Pay: $76,427.99-$80,066.53 per year

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Vision care

Work Location: Remote