Branch Manager

2 weeks ago

Brampton, Ontario, Canada NAWAB'S LEGENDARY BBQ Full time

Location: 6241 Mayfield Rd, Unit 135, Brampton ON

Job Type: Full-time

Compensation: Competitive, based on experience

About the Role

We are a fast-growing South Asian BBQ restaurant looking for a highly organized, operations-driven Branch Manager to lead our location. This role is ideal for someone who thrives in a high-volume QSR environment and is passionate about seamless operations, process improvement, and administrative excellence.

As Branch Manager, you will oversee day-to-day operations, lead and develop your team, and continuously improve systems to ensure speed, consistency, and quality across all service periods.

Key Responsibilities

Operations & Store Management

  • Oversee daily restaurant operations to ensure smooth, efficient service
  • Maintain high standards for food quality, cleanliness, and customer experience
  • Ensure speed of service and order accuracy during peak hours
  • Implement and enforce Standard Operating Procedures (SOPs)

Process Improvement

  • Identify operational inefficiencies and implement improvements
  • Standardize workflows to ensure consistency across all shifts
  • Use POS reports and operational data to drive better decision-making

Team Leadership

  • Hire, train, schedule, and supervise front- and back-of-house staff
  • Build a performance-driven, accountable team culture
  • Conduct coaching, evaluations, and performance reviews
  • Handle staff discipline and conflict resolution professionally

Administrative Excellence

  • Maintain accurate sales, labour, inventory, and compliance records
  • Ensure daily opening/closing checklists and reports are completed
  • Manage cash handling, deposits, and variance tracking
  • Coordinate payroll inputs and scheduling accuracy
  • Ensure compliance with health, safety, and labour regulations

Inventory & Vendor Management

  • Manage inventory ordering, storage, and waste control
  • Coordinate with suppliers and vendors to ensure timely deliveries
  • Monitor food and labour costs

Customer Experience

  • Handle customer feedback and resolve issues promptly
  • Maintain brand standards and an authentic South Asian BBQ experience
  • Monitor online reviews and implement service improvements

Qualifications & Requirements

  • 2–4+ years of restaurant management experience, preferably in a quick-service or high-volume environment
  • Strong operational, organizational, and administrative skills
  • Experience with POS systems and operational reporting
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Valid G Driver's License (Ontario)
  • Access to a reliable vehicle
  • Experience with South Asian cuisine or BBQ concepts is an asset

What We're Looking For

  • Operations-first mindset
  • Strong leadership and communication skills
  • Detail-oriented and process-driven
  • Ability to work under pressure in a fast-paced environment
  • High level of accountability and ownership

What We Offer

  • Competitive compensation
  • Opportunity to grow with a rapidly expanding brand
  • Supportive leadership and clear operational systems
  • Career advancement opportunities

To Apply:

Please apply with your resume and a brief note outlining your restaurant management experience at

Job Type: Full-time

Pay: $43,229.36-$164,380.16 per year

Work Location: In person

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