RoDARs Intake Supervisor

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.

Role description:

The RoDARs Intake Supervisor will lead a team of RoDARS Intake Supervisor responsible for supporting the City's RoDARs review process. The Supervisor oversees daily workload, provides technical guidance, ensures quality and timeliness of submissions and acts as the primary liaison with the City's Congestion Management Operations team.

This role is ideal for experienced technologists, diploma holders or engineers with strong communication, drawing interpretation skills and experience guiding technical teams.

Role accountabilities:

• Lead a team of four RoDARS Intake Coordinators, providing day-to-day direction and support.
• Distribute workload and monitor progress to ensure timely processing of submissions.
• Provide coaching, feedback and technical mentorship.
• Conduct higher‑level review of TMPs and RoDARS entries.
• Oversee updates on Traffic Impact Summary (TIS) to ensure data consistency and accuracy.
• Support the City's QA/QC process and help implement corrective actions or improvements.
• Act as the main point of contact with the City's Congestion Management Operations team for RoDARs Intake Coordination processes.
• Participate in weekly coordination and QA/QC meetings.
• Ensure clear and timely communication of issues, escalations and status updates.
• Coordinate onboarding and training for new Intake Coordinators.
• Ensure staff have access to OTM Book 7 training, RoDARS guidance and process documentation.
• Work with City and other teams to maintain consistent knowledge management
• Support resolution of complex TMP or roadway impact issues.
• Track performance trends and recommend process improvements.
• Assist with transition planning during the handoffs in case of change of team members.

Qualifications & Experience:

• Diploma or degree in Civil Engineering, Transportation Engineering, Planning or related technical discipline.
• Understanding traffic control layouts and basic roadway operations will be advantageous.
• Knowledge of OTM Book 7 principles or ability to learn quickly.
• Experience leading small teams or coordinating technical work with formal supervisory experience is an asset.
• Strong communication, documentation and stakeholder‑management skills.
• Experience with digital permitting systems or municipal operations is an asset.
• Proficiency with Outlook, Excel and other Microsoft tools. 
• Experience with TMP interpretation, traffic coordination, or utility/construction review is an asset
• Experience working in a Traffic Operations Centre or municipal environment is an asset
• The ideal candidate leads by example, embraces our organizational values and actively fosters a team‑first culture where collective success comes before individual recognition.

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.

The salary range for this position is $65,000 to $75,000. The base salary represents Arcadis' hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role.