Business Clerk

Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.

To be considered for this opportunity applicants must apply during the posting period. All internal and external applicants may ONLY apply via the Careers website. This job posting is for an existing vacancy.  
 

Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact Human Resources at , Ext for assistance. If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.

This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note\: the circumstances around an employee's exit will be considered prior to an offer of employment. Proficiency in both Official Languages, French and English, is considered an asset.

If this position is temporary, selection for this position will be as per the outlined Collective Agreements:

Article 30 (k), CUPE Collective Agreement

Article 10.7 (d), ONA Collective Agreement

Article b) (ii), OPSEU 273 Collective Agreement

Article 14.04, OPSEU 209 Collective Agreement

Article 2.07 and Article 13, PIPSC RT Collective Agreement

1. Grade 12 or equivalent
2. Graduate of community college secretarial or office administration program or equivalent or equivalent office experience
3. Medical Terminology Certificate 1 and 2 or demonstrated knowledge equivalent to the Medical Terminology Certificate 1 and 2 acquired in a different Business Clerk position, which may be subject to testing
4. Minimum 2 years experience in medical office procedures
5.Keyboarding 40 wpm
6.Knowledge and skill in using computer
7.Competent in use of computer software particularly EPIC, Outlook and Microsoft office
8. Demonstrated effective communication (verbal and written), interpersonal, public relations and problem-solving skills
9. Previous experience in phone triage & booking multiple caregivers
10.Ability to set priorities and organize work accordingly
11.Ability to deal with various hospital departments effectively and collaboratively
12.Ability to appreciate the confidential nature of the position
13.Ability to sit for long periods, repetitive reaching, repetitive bending

The Neuroscience Program provides inpatient and outpatient neurosurgical and neurological services across the continuum to individuals who suffer from brain tumors, traumatic brain injury and strokes. The position will support the Neurosciences Ambulatory Centre, specifically the Neuro-interventional  (INR) Clinic.  

Monday to Friday, days

This position is temporary until May 2026.

As a member of the healthcare team, provides clerical, support to patients, families, clinicians and physicians. Main duties include\: answering incoming calls, triaging calls and responding to patient inquires; registering and booking patients appointments for clinicians and physicians using EPIC, booking patient testing and specialists appointments