Guest Service Generalist

2 weeks ago

Phillip Island, Canada Travel + Leisure Co. Full time

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide

How You'll Shine

The Guest Service Generalist is responsible for completing daily Front Office, Food & Beverage, Housekeeping, and Maintenance functions. Ensuring that all Owners and Guests receive efficient and courteous service; making them feel welcome during their entire stay through a proactive and positive attitude.

Responsibilities include, but are not limited to:

  • Perform all duties of the front desk, including greeting owners and guests, Check in and out, Answer telephone and email inquiries, portage of luggage, cash handling and balancing procedures, tour & travel inquiries/bookings, reservations and night audit procedures

  • Possess a thorough knowledge of the operation of all administration equipment eg. Email, basic word & excel documentation and Credit Card settlement machines.

  • Housekeeping functions such as cleaning & maintaining guest accommodation

  • Food & Beverage functions such as preparing and serving Food & Beverages

  • Maintenance functions such as maintaining guest accommodation and common areas

How You'll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • Professional development funding

  • Discounted Hotel & Resort stays globally

What You'll Bring

  • Genuine passion for customer service

  • Excellent communicator with strong interpersonal skills

  • Enthusiastic, self-motivated and positive individual

  • Immaculate presentation and professional grooming standards

  • Ability to work a flexible roster, including weekends, evenings and school holiday period

A strong candidate has been identified for this position.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

  • Guest Experience Host

    2 weeks ago

    Phillip Island, Canada Travel + Leisure Co. Full time

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....

  • Room Attendant

    7 days ago

    Phillip Island, Canada Travel + Leisure Co. Full time

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....

  • Food and Beverage Supervisor

    7 days ago

    Phillip Island, Canada Travel + Leisure Co. Full time

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....

  • Sales Administration Coordinator

    2 weeks ago

    Phillip Island, Canada Travel + Leisure Co. Full time

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....

  • Service & Events Manager, Bodega Ridge

    1 week ago

    Galiano Island, Canada Bodega Ridge Lodge and Cabins Ltd. Full time

    **Service & Events Manager** **About Us**: Bodega Ridge is a premier venue, accommodation provider and restaurant, hosting full-service destination weddings and retreats, located on the picturesque Galiano Island in British Columbia. We are committed to providing unparalleled experiences, across our Bodega Ridge, Bodega Cove and soon to open Pink Geranium...

  • Front Desk Host

    2 days ago

    Fogo Island, Canada Fogo Island Inn Full time

    Job DescriptionTHE OPPORTUNITY As Front Desk Host, you are passionate about providing a warm welcome and exceptional service to guests from check-in to check-out. You can manage reservations, handling guest inquiries, processing payments, and coordinating with other Inn departments to ensure a seamless guest experience. You possess excellent communication...

  • Full Time Team Member

    4 days ago

    Bow Island, Canada Tim Hortons | Persson Food Services Inc. Full time

    **_Flexible Schedule, Growth Opportunities, Health & Dental Benefits and work with a great team!_**: **_ The Town of Taber, Town of Coaldale, and Town of Bow Island are part of the Rural Renewal Stream for the Alberta Advantage Immigration Program and are a designated employer._** As a Team Member at Tim Hortons, your top priority is guest...

  • Early Morning Baker

    20 hours ago

    Bow Island, Canada Tim Hortons | Persson Food Services Inc. Full time

    **_You LOVE Early Mornings!_**: **_ The Town of Taber, Town of Coaldale, and Town of Bow Island are part of the Rural Renewal Stream for the Alberta Advantage Immigration Program and are a designated employer._** As a production team member your top priority is guest satisfaction and superior product quality. You take pride in producing quality finished...

  • Dining Room Manager

    2 weeks ago

    Sonora Island, Canada Sonora Resort Full time

    **Company Description** We are hiring a** Dining Room Manager**to join our world class team at Sonora Resort, a luxury all-inclusive Relais & Chateaux Resort, in the unspoiled wilderness of British Columbia. Our staff have a passion for delivering an exceptional service experience for our guests and enjoy working in a fast-paced, dynamic and beautiful...

  • Bartender

    2 days ago

    Fogo Island, Canada Fogo Island Inn Full time

    Job DescriptionTHE OPPORTUNITY (Multiple Positions Available) As Bartender, you bring experience in making and serving a wide variety of cocktails, beer, wine and non-alcoholic offerings. You are courteous, are able to create a welcoming atmosphere and thrive in a fast-paced environment. You understand Food & Beverage operations and are passionate about...