Supervisor, Operations

Our team is highly skilled, passionate about our community, and we care. Let's grow together.

Who We Are

In Whitby, we are dedicated to our work, our community, and each other. We work hard, we have fun, and we celebrate our successes.

The Town of Whitby is a community in transformation that is located in the heart of Durham Region in the eastern Greater Toronto Area. Whitby is the second-largest municipality in the region and one of the fastest-growing communities in Canada. Located on Lake Ontario and only an hour east of Toronto, the population of Whitby is expected to grow from 140,000 to more than 200,000 by 2031. Whitby's Official Plan has been updated to establish new directions for Whitby's planned growth and development; the protection of our natural and built environments; urban design intensification; sustainability; community improvement; and, new employment within this time frame.

The Town of Whitby combines a small town atmosphere with the sophistication and amenities of a larger urban centre. Whitby boasts two beautiful heritage downtowns, one of the finest recreational harbours with an award-winning marina, year round sports and recreation activities, parks, trails, and a robust arts and culture scene, all of which are part of the extraordinary amenities that Whitby residents enjoy every day.

Whitby has an exciting and aspiring future, with a community that is welcoming, growing and transforming. On our team, you can expect to make a difference through your work and have a direct impact on shaping our growing community. Creating an inclusive environment where employees experience job satisfaction and have rewarding careers is important to us. We live our values and foster a culture of collaboration, accountability, respect and engagement where people enjoy coming to work.

The Town of Whitby is a hybrid organization. This means staff are empowered to do their best work from various locations, as appropriate for the position.

We want to be the preferred employer for the most talented people who care about the Town of Whitby, and are excited and proud to serve our vibrant community.

Let's grow together.

What You Will Get To Do

The successful candidate will have a positive impact on our corporate culture by demonstrating the Town's CARE core values (Collaborative, Accountable, Respectful, Engaged) through daily interactions with individuals at all levels of the organization, external contacts and elected officials.

By effectively building positive rapport and relationships both internally and externally, the successful candidate will help us achieve our mission that together we deliver services that make a difference in our community.

Reporting to the Manager of Operations (Roads/Traffic), or designate, the Supervisor of Operations (Roads/Traffic) is responsible for overseeing the daily operation and supervision of the Roads divisions; urban and rural roads, traffic signs and pavement markings and storm water management; including:

• supervising and directing staff;
• providing strong leadership, advice and guidance to staff;
• actively reviewing and establishing maintenance standards, work plans and performance expectations for both staff and contractors;
• assisting the Manager with the preparation and monitoring of the operating and capital budgets;
• preparation of reports and correspondence in response to operational issues;
• preparation and administration of work contracts, purchase orders, quotations and tenders;
• responding to and resolving public inquiries and complaints;
• responding to after-hours emergencies and storm events;
• ensuring that federal, provincial and municipal legislative requirements are adhered to including the Occupational Health & Safety Act, the Highway Traffic Act, etc.; and,
• other related duties as required.

Who You Are

You are a strong leader who motivates and guides individuals and teams and holds them accountable for results. You lead, motivate, and supervise effectively in a complex, unionized work environment. You encourage high performance through empowerment. You are a collaborative problem solver that has experience showing diplomacy and sound discretion navigating through competing priorities and ensuring the perspectives of others are considered.

You use your knowledge and experience in the field coupled with strong communication skills to guide staff and stakeholders. You are a master at juggling deadlines and prioritizing workloads in alignment with the strategic direction of the operation. You evaluate situations, recognize potential - and potential issues - and make decisions based on the consideration of multiple variables and points of view.

What You Bring To Our Team

As the successful applicant, you will possess:

• A post-secondary diploma in Civil Engineering or related discipline;
• A minimum of four (4) years progressive experience in supervisory role; including utilization of strong management and/or decision making skills, while successfully leading a large work group(s), or equivalent combination of education and experience;
• A C.E.T. designation in good standing from the Ontario Association of Certified Engineering Technicians and Technologists (OACETT) is preferred;
• Excellent communication skills in order to establish and maintain effective working relationships with staff, consultants and the general public;
• The ability to work well under pressure to meet deadlines, including organizing and prioritizing workloads;
• A demonstrated ability to effectively implement and/or support organizational change initiatives;
• A demonstrated ability to collaborate and/or support organizational practices such as human resource services;
• Considerable fiscal and budget management skills;
• Intermediate level knowledge of Microsoft Office Suite (Outlook, Word, Excel);
• strong technical, analytical and reasoning skills to ensure accuracy and efficiency within the operations;
• A thorough understanding of municipal government, related legislation and industry best practices;
• A valid driver's license (Class "G") maintained in good standing.

What We Offer You

• A comprehensive benefits and pension program to ensure that your total compensation package addresses both your work and life needs.

• A hybrid work environment and flexible work arrangements where employees are empowered to do their best work in the way that works for them. This is designated as a designated as a Frontline Hybrid role. Frontline Hybrid recognizes that up to 40% of job functions associated with the role can be done virtually, from a remote office. Further details on these programs will be discussed through the selection process.

Salary Range/Hourly rate:

$123, $139,912.00

Hybrid information:

Frontline Hybrid

Hours:

Monday to Friday, 7:30 a.m. - 4:00 p.m., schedule may have seasonal fluctuations or require flexible hours of work, including days, evenings and weekends. (40 hours per week, plus additional hours as required.)

Closing Date:

November 3, 2025

Our commitment to Inclusion, Diversity, Equity, and Antiracism

At the Town of Whitby, we view holistic inclusion as the pathway to achieving healthy relationships, inclusive excellence and fostering a culture where everyone can thrive. We acknowledge our history—the good and the bad, promote social justice and address discrimination and inequities. We strive to create a workplace that encourages you to always bring your authentic self to work.

Equal Employment Opportunity Statement

The Town of Whitby is an Affirmative Action/Equal Opportunity Employer. Applications from women and minority candidates are strongly encouraged. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Accommodation

The Town of Whitby is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.

We thank all applicants and advise that only those selected for further consideration will be contacted.

Personal information provided is collected under the authority of The Municipal Act, 2001 and the Municipal Freedom of Information and Protection of Privacy Act.