Senior Coordinator, Career Programs

Job Type:

Employee

Duration in Months(for fixed-term jobs):

N/A

Job Family:

Career and Employment

# of Open Positions:

1

Faculty/Service - Department:

Telfer Career Programs and Coaching

Campus:

Desmarais Hall

Union Affiliation:

SSUO

Date Posted (YYYY/MM/DD):

2025/12/11

Applications must be received BEFORE (YYYY/MM/DD):

2025/12/22

Hours per week:

35

Salary Grade:

SSUO Grade 08

Salary Range:

$64, $81,935.00About the Telfer School of Management:

The Telfer School of Management at the University of Ottawa is located in the heart of Ottawa and is the proud academic home of some 4,300 students,200 faculty members, over 100 staff members, and over 30,000 alumni. At Telfer, everything we do from teaching to research, to policy advice is firmly aligned with helping Canada reach its potential. We believe that better business practice means a better Canada and that a better Canada means a better world.

Please note that selected candidates will be contacted in January 2026.

Position Purpose:

Reporting to the Supervisor, Career and Employment, the Coordinator is responsible for coordinating, evaluating and implementing a variety of activities related to the Telfer Career Centre career development programs and microprograms, and of ensuring the quality of student engagement and experience. Under the leadership of the Supervisor, Career Programs and Coaching, the Career Programs Coordinator plans, coordinates, and executes on all aspects of an assigned project, working in collaboration with internal and external stakeholders . Executes operational activities, supports data-driven decision-making, and maintains communication platforms and strategies.

In this role, your responsibilities will include:

• Program Coordination: Supports the career development programs' and microprograms' objectives and priorities, timelines, activities and events, deliverables, and resource/budget requirements (e.g.: career centre program administration, logistics and communication to program participants) by performing a variety of coordination of activities.
• Program Operational Support: Provides logistical support for program activities. Assesses the programs' requirements in terms of technology, communication, marketing, and student and employer engagement mechanisms and provides advice to management on approaches. Collaborates with internal and external stakeholders to support the programs' needs. Supports with the collection of data on the programs' performance.
• Project Evaluation: Maintains accurate records in the Career Centre's information systems for key historical data, program metrics, and reporting. Collects and analyzes participant and stakeholder feedback and program data to measure outcomes and recommend enhancements. Contributes to annual reporting, program reviews, and strategic planning processes.
• Community Engagement: Develops cooperative relationships and partnerships with internal and external service providers and community stakeholders to facilitate a range of activities in support of assigned projects and initiatives. Attends program activities to understand needs and assess appropriate changes. Sources and maintains the School's online career development software to facilitate work integrated learning activities (including, but not limited to, community service learning). Acts as the subject matter expert on the Career Centre information systems and advises management on the expansion/enhancements of the platform.
• Relationship coordination: Coordinates a variety of service contracts to ensure the successful completion of program activities, many of which are directed towards enhancing student and employer experience. Manages and maintains existing relationships with external partners in relation to their participation in career development program activities. Exercises a high level of diplomacy and discretion in all interactions.

What you will bring:

• University degree in a relevant field (a management program is considered an asset); an equivalent combination of education and experience in a similar role may also be considered.
• Minimum of three years of related experience in project or program management.
• Knowledge of the University's policies, guidelines, and regulations regarding events.
• Effective problem-solving, communication and presentation skills.
• Excellent interpersonal skills, including the ability to develop and maintain positive relationships with a diverse clientele and ability to communicate with respect, tact and discretion.
• Ability to work independently and in a team.
• Excellent analytical, time management skills.
• Ability to develop key performance indicators.
• Demonstrated ability in all stages of the project processes, including initiating, planning, and executing
• Experience in program evaluation and/ or research with demonstrated skills in qualitative and quantitative data collection, analysis, and knowledge dissemination.
• Ability to work outside normal working hours at peak times (have flexible hours)
• Bilingualism – French and English (oral and written) essential

Key Competencies at uOttawa:

Here are the required competencies for all or our employees at uOttawa:

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.

Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.

Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.

Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.