Program Manager, Corporate Program Management Office

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes They are excited to read more about what amazing things you could add to D2L.

JOB SUMMARY:

The Program Manager, Corporate Program Management Office (PMO), is a dynamic operational leader with a proven track record of driving business outcomes through the successful execution and delivery of corporate programs and projects.

With extensive experience in Corporate PMOs, this leader excels in leveraging standardized program and project management practices, processes, and tools to ensure efficiency and effectiveness.

The Program Manager has successfully managed multi-million-dollar programs for SaaS organizations, collaborating across various functions such as product, technology, services, sales, marketing, and other enterprise enablement areas. This role will leadmultiple new product developments, managing multiple teams, large scale multi-year projects, complete through to a full product launch.

Passionate about change, the Program Manager is experienced in change management practices and serves as a change champion within the organization.

The Program Manager demonstrates strong communication skills and the ability to adapt communication styles to suit different audiences. They excel in stakeholder management, engaging with a diverse range of stakeholders from individual contributors to executives.

HOW WILL I MAKE AN IMPACT?

• Drive Program and Project Success: Lead the delivery of business outcomes through successful execution and delivery of programs and projects across diverse functions – including product, technology, services, sales, marketing, and enterprise enablement.
• Enhance Efficiency and Effectiveness: Consistently apply D2L's standard PMO practices, processes, and tools to optimize performance across the organization.
• Adaptable Methodologies: Utilize waterfall, agile, and hybrid practices as appropriate to ensure flexibility and responsiveness.
• Risk and Change Management: Proactively manage risks, issues, and changes to support teams and ensure successful program and project delivery.
• Transparent and Clear Communication: Provide regular updates and reports on program status, risks, and issues to senior management and stakeholders. Foster open communication across teams, senior leadership, and C-level staff.
• Change Management Champion: Implement and advocate for D2L's Change Management Framework to drive organizational transformation.
• Process Optimization: Apply systems thinking to facilitate process design and optimization across D2L as needed.
• Contribute to Excellence: Support the development of a best-in-class program management office.
• Additional Responsibilities as Assigned.

People Leadership and Performance

• Effectiveness: Demonstrate a passion for leadership effective teams, fostering a high-performing culture.
• Mission Alignment: Connect program/project teams' daily responsibilities to D2L's mission by setting clear objectives and performance expectations
• Cross-Functional Collaboration: Work collaboratively with cross-functional teams to achieve corporate and team goals, effectively managing relationships with other D2L teams.
• Drive Productivity and Accountability: Partner with peers and leaders to enhance productivity and efficiency, holding the program team accountable for high-quality outcomes.

WHAT YOU'LL BRING TO THE ROLE:

• 8+ years of directly related work experience in a fast-paced, global, high-growth SaaS markets; education technology experience strongly preferred
• 6+ years of successful track record of leading teams to deliver complex, corporate-wide programs and projects on-time, with quality, and aligned out business outcomes
• Experience leading client co-development/collaborative/joint/shared/partnered development projects
• Demonstrated ability to independently translate strategy, solution complex issues, and drive for results through personal and team accountability, while building strong organizational bridges
• Comfortable with working across Waterfall, Agile, and other methodologies
• Player-coach mentality
• Passionate about building a data-driven organizations and leveraging insights to drive decisions
• Proficient in common project and work management tools
• Outstanding communications skills with great reputation for communicating highly complex ideas and concepts with simplicity, power, and emotional impact\
• Strong business acumen and thrive in an organization that is simultaneously mission, growth, and business driven
• Demonstrated success in building and leading high-performance teams

Recommended Education and Qualifications

• Bachelor's degree or equivalent in Business Administration or related
• Agile, Project Management, and/or Change Management certification(s) a strong plus (i.e., PMP, Six Sigma CSM, SAFe, Prosci)

Don't meet every single requirement? We strongly encourage you to still apply At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop

Why we're awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:

• Impactful work transforming the way the world learns
• Flexible work arrangements
• Learning and Growth opportunities
• Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
• 2 Paid Days off for Catch the Wave related activities like exams or final assignments
• Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
• Retirement planning
• 2 Paid Volunteer Days
• Competitive Benefits Package
• Home Internet Reimbursements
• Employee Referral Program
• Wellness Reimbursement
• Employee Recognition
• Social Events
• Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.