Current jobs related to Quality Program Manager - Ottawa, Ontario - Ciena
-
Program and Quality Facilitator
4 days ago
Ottawa, Ontario, Canada Access Healthcare Services Inc. Full timeAccess Healthcare Services (AHS) is a leading home and community healthcare provider serving the Renfrew County and Champlain region. AHS provides nursing, personal and home support services on behalf of Ontario Health at Home, insurance providers, community partners and private individuals. AHS holds exemplary status with Accreditation Canada and offers a...
-
Quality and Program Facilitator
2 days ago
Ottawa, Ontario, Canada Access Healthcare Services Full timeAccess Healthcare Services (AHS) is a leading home and community healthcare provider serving the Renfrew County and Champlain region. AHS provides nursing, personal and home support services on behalf of Ontario Health at Home, insurance providers, community partners and private individuals. AHS holds exemplary status with Accreditation Canada and offers a...
-
Program Manager
4 days ago
Ottawa, Ontario, Canada Access Healthcare Services Inc. Full timeAccess Healthcare Services (AHS) is a leading home and community healthcare provider serving the Ottawa and Champlain region. AHS provides nursing, personal and home support services on behalf of Ontario Health at Home, insurance providers, community partners and private individuals. AHS holds exemplary status with Accreditation Canada and offers a range of...
-
Program Manager
1 week ago
Ottawa, Ontario, Canada Access Healthcare Services Full timeAccess Healthcare Services (AHS) is a leading home and community healthcare provider serving the Ottawa and Champlain region. AHS provides nursing, personal and home support services on behalf of Ontario Health at Home, insurance providers, community partners and private individuals. AHS holds exemplary status with Accreditation Canada and offers a range of...
-
Ottawa, Ontario, Canada Defence Construction Canada Full timeWho Can Apply?:Internal (DCC Employees) and External (General Public)Salary Range$124,013 - $161,216Employment StatusContinuingTerm LengthSecurity Level:SecretLanguage RequirementBilingual MandatoryClosing Date16/12/2025CountryCanadaThe Manager, Project and Program Management Services, leads the delivery of project and program management (PPM) services at...
-
Program Manager
1 week ago
Ottawa, Ontario, Canada RANOVUS Inc. Full timeRequisition for a Program Manager at RanovusRanovus is a leading provider of high-capacity photonics-based interconnect solutions that enable scale-up and scale-out compute networks for AI and cloud infrastructure. Our ODIN optical engine platform combines advanced silicon photonics, high-speed electronics, lasers, and packaging technologies to deliver...
-
Program Manager
3 days ago
Ottawa, Ontario, Canada Goodwill Houston Full timeJob DescriptionJob Title:Project Manager, Eagle Investor AcademyDepartment:Workforce Development (WFD)Reports To:Vice President of Workforce DevelopmentFLSA Status:ExemptJob SummaryThe Project Manager for the Eagle Investor Academy will oversee the planning, development, and execution of the Eagle Investor Program, which empowers underserved high school...
-
Customer Experience Program Manager
1 day ago
Ottawa, Ontario, Canada Barracuda Networks Inc. Full time $72,000 - $115,000About the Role We are seeking a strategic and execution-focused Program Manager to lead transformational initiatives within our Customer Success organization. This role is pivotal in driving client success, retention, and satisfaction by managing complex customer and partner programs and ensuring alignment across cross-functional teams. You'll work...
-
Family Resilience Program Manager
4 days ago
Ottawa, Ontario, Canada Parent Resource Centre Full timeAbout the Ottawa Parent Resource CentreThe Ottawa Parent Resource Centre (PRC) supports caregivers and families across Ottawa with responsive, evidence-informed programs and services that strengthen parenting capacity, wellbeing, and connection.PurposeThe Family Resilience Program Manager (FRPM) is a senior leadership role with the PRC that combines...
-
Lottery Program Manager
4 days ago
Ottawa, Ontario, Canada BUMP, Your Partner in Philanthropy Full timeBUMP provides secure charitable lottery and fundraising platform solutions to most recognizable professional sports foundations and well-known and distinguished not-for-profits across North America. Our Mission is to be the most valued partner to charities and not-for-profits, providing fundraising products, services, and creativity, with the goal to...
Quality Program Manager
2 weeks ago
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Join Ciena as a Quality Program Manager and Drive Strategic Quality Initiatives
Are you passionate about leading impactful quality initiatives, managing cross-functional projects, and delivering measurable improvements? At Ciena, we're looking for a Quality Program Manager to elevate product performance, streamline processes, and enhance customer satisfaction. Reporting to the Director of Quality, this role offers the opportunity to collaborate with diverse teams, solve complex challenges, and contribute to the future of networking technology.
How You Will Contribute:
- Lead and manage cross-functional quality programs and projects from inception to completion, aligning with business objectives and timelines.
- Develop and execute comprehensive project plans, including scope, deliverables, schedules, dependencies, and risk mitigation strategies.
- Drive initiatives for product quality improvement, customer satisfaction, and operational efficiency through collaboration and corrective actions.
- Analyze complex data sets to uncover trends, identify root causes, and provide actionable insights using tools like Power BI, Excel, and other analytics platforms.
- Partner with internal teams (R&D, Supply Chain, PLM) and external stakeholders to resolve product and customer quality concerns, fostering alignment and accountability.
- Optimize quality assurance processes and implement best practices for program management and quality standards.
- Serve as an escalation point for risk management, project challenges, and stakeholder concerns.
The Must Haves:
- PMP, PgMP, or equivalent certification, with proven success in managing complex projects and programs.
- Minimum of 2 years of experience in program/project management, quality assurance, or business operations.
- Strong statistical analysis skills and ability to interpret data to drive insights and decisions.
- Exceptional interpersonal and communication skills to build trust and alignment across diverse teams and stakeholders.
- Proficiency in Microsoft Office Suite (PowerPoint, Excel, Teams, Power BI); familiarity with tools like SQL, Salesforce, JIRA, and AI tools/design is a plus.
- B.S. degree in Business Administration, Computer Science, Engineering, or related technical field.
Nice to Haves:
- Experience with Quality Management Systems (QMS), standards, and practices.
- Prior experience in customer communications, software application testing, or quality assurance processes.
- Strategic thinker with a passion for driving quality-focused initiatives and delivering measurable results.
- Collaborative team player who thrives in cross-functional environments, including virtual and site-based teams.
- Detail-oriented and organized, with the ability to balance competing priorities and ensure timely delivery of projects.
Pay Range:
The annual pay range for this position in Ottawa is $79, 000 - $126, 200
The annual pay range for this position in the USA is $90, 900 - $145, 100
Why Join Ciena?
At Ciena, we're more than a global leader in networking systems, services, and software—we're a team of innovators committed to driving the future of connectivity. As a Quality Program Manager, you'll play a pivotal role in ensuring our products and processes meet the highest standards, delivering meaningful value to our customers and shaping the future of networking technology.
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
Not ready to apply? Join our
Talent Community
to get relevant job alerts straight to your inbox.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
