RQ09848 - Sr. Siebel Developer - CRM

2 days ago

Toronto, Ontario, Canada Source Code Full time US$100,000 - US$170,000 per year

RQ Sr. Software Developer - CRM

40 St. Claire Ave. West Toronto

On-site

Contract 5 months, possible extension

Responsibilities

  • Conducts support, maintenance, prototyping and configuration of a complex Oracle Siebel Solution
  • Hands-on configuration and troubleshooting of issues of Siebel implementation and its integration with subsidiary systems such as PEP, ONE-KEY, ERDMS, Oracle Service Cloud, GIS (ArcGIS) in Development and Production environments
  • Development and configuration of integration of Siebel with other ministry applications using web services or other mechanisms
  • Conduct root cause analysis to troubleshoot and resolve defects/incidents resolve issues
  • Documenting processes and technical designs and updating build books
  • Provide accurate estimates for proposed features/enhancements and review the estimates from other team members for completeness and accuracy
  • Engaging with LRC and program staff to develop techniques to expedite implementation; works closely with Project Manager and lead architect and participate in the planning and design process
  • Design and develop prototypes and proof of concepts
  • Document build books, working with LRC staff on actual implementation document performance measures of the new environments
  • Knowledge and experience to evaluate fit/gap analysis between high-level requirements and Oracle Siebel Public Sector capabilities
  • Research Oracle tools and techniques to inform / recommend improved design, functionality and/or performance
  • Develop unit testing scripts to confirm successful installation/configuration
  • Developing prototype integration framework to ensure the successful implementation using Open UI scripting, EAI, EIM, ETL web services and REST service
  • Develop build books, working with LRC staff on actual implementation; documenting performance measures of new environments
  • Plan and develop data migration and/or integration (ETL or web services) from other ministry solutions to the Siebel solution
  • Ensure compliance with I&IT and Communication standards and directives, (e.g. AODA, digital design principles and web style guides)
  • Ensure designs are re-sizable / scalable for multiple screen platforms
  • Recommend development and support technologies that provide more efficient code management
  • Ensure web pages are AODA compliant and are compatible across multiple browser technologies
  • Develop testing scripts to ensure integrity during change
  • Define diagnostic methods to help incident management
  • Engage with LRC staff to troubleshoot problems in DR/RR migration and LOV migration

Must haves:

  • Siebel Public Sector 8.x (10+ years) with 2+ year experience with Oracle Siebel 20.0 and above
  • Siebel EAI, EIM (10+ years)
  • Siebel data model (10+ years): Data model extension
  • Siebel Remote (10+ years): Docking Object, Siebel Anywhere
  • Siebel OpenUI (7+ years): PM/PR Scripting
  • Siebel Smart Scripts and Task Based UI (5+ years)
  • Siebel e-Services ( 10+ years)
  • Oracle BI Publisher Report
  • Oracle Service Cloud (OSC)
  • Java Enterprise Edition (J2EE), Java, JavaScript, jQuery, Jscript bootstrap framework, HTML 5, and CSS (5+ years)
  • REST web service (using JSON) (5+ yea

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