Intern, Website Experience

WHAT ON EARTH IS DECIEM?Known as "The Abnormal Beauty Company", DECIEM is the parent company ofThe Ordinary,NIOD,Avestan, and other beauty brands & is an industry disruptor with a science first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder, Nicola Kilner.WHAT WE'RE LOOKING FORWe're seeking anIntern, Website Experience - Globalto join ourDigital Marketingdepartment at our Toronto head office. This a4-month work term.Work Term Duration:Winter 2026- January 5, 2025 to April 24, 2025Location:DECIEM Head Office -15 Fraser Ave, Toronto, ON M6K 1Y7Hourly Rateis $22.00/hourWHAT YOU'D BE DOING IN THIS ROLEExecute website content for The Ordinary using Salesforce Commerce Cloud and Amplience, directly contributing to brand storytelling and user experience.Support the continuous refinement of content and merchandising approaches by assisting in measuring content engagement and conversion rates, impacting site effectiveness.Assist in the enhancement of The Ordinary's customer journey and increased conversion by collaborating on A/B testing initiatives and personalization strategies.Collaborate cross-functionally with various teams to manage website content that supports The Ordinary's promotional campaigns, product launches, and brand storytelling.Collaborate with technical teams to assist with website updates and resolve content-related technical issues for The Ordinary.Support in monitoring site performance and user behavior across tools such as Google Analytics and Looker Studio to drive insights for The Ordinary, requiring interpretation of complex data.Utilize proficiency in Salesforce Commerce Cloud and Amplience for effective site and content management.Apply understanding of web analytics tools, including Google Analytics and Looker Studio, to interpret site performance and user behavior data.Ensure content accuracy and brand consistency across the site, demonstrating attention to detail and adherence to brand guidelines.Report to the Head of Website Experience on progress, issues, and strategic initiatives related to website content and performance.Work independently on assigned tasks, while seeking guidance on complex technical or strategic issues.SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE:Strong attention to detail and excellent written and verbal communication skills.Adept at learning new digital platforms with a foundational understanding of e-commerce and web analytics.Proactive team player with a genuine passion for digital content and improving user experiences.WHAT YOU'LL BE GAINING BY JOINING OUR TEAMThere's a lot of good stuff that comes along with being a DECIEM team member. Here's a few of our favourite perks and benefits, in no particular order…Monthly catered lunches and chances to connect with your teammates.Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.Access to LinkedIn Learning membership to help you keep growing and learning.Access to up to 5 individual coaching sessions, for personal and professional developmentFirst dibs on new products.A generous discount on DECIEM products for you, your family, and your friends.OUR CORE VALUES: Do the right thing Create impact Respect small things Care too much Be the futureThese values continue to guide us in all that we do. Along the way, we've been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We're still blushingSUSTAINABILITY AND SOCIAL IMPACTDECIEM's objective is to build growth and do good things while prioritizing people, animals, and the Earth.Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.CREATING A HUMAN WORLD OF BEAUTYDECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.WANT TO JOIN US?Thank you for reading the whole thing If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted.