Client Care Supervisor
2 weeks ago
Job Summary:
The Client Care Supervisor is an RPN who is responsible for overall client care/service on their shift, including the accurate and timely administration of medications, treatments, documentation, and emergency calls. The Client Care Supervisor coordinates the day-to-day operations at the residence and supervises team members including but not limited to Personal Support Workers (PSWs).
The Client Care Supervisor reports to the Client Services Manager and works closely with SPRINT Senior Care staff, caregivers, families, vendors, and service partners to ensure quality services.
Responsibilities:
- Supervise the direct care of clients and supervise unionized staff.
- Ensures proper care is rendered in a safe and clean environment.
- Liaise with physicians, pharmacists, and other health care providers regarding client care.
- Provide regular input and feedback on clients to the Client Services Manager.
- Keep individuals in the circle of care aware of changes in the client's condition.
- Assist in developing comprehensive care plans; responsible for regular updates to the client care plan.
- Oversee the medications for each client including ordering, verifying, and distributing weekly medications, and maintaining medication records.
- Provide training to SPRINT Senior Care staff on delegated acts, and supervise staff for appropriate medication procedures.
- Provide advice, coaching, and support to staff regarding medical/healthcare questions and concerns.
- Complete client assessments, including the interRAI CHA.
- Assist with client transfers to and from the hospital, ensuring all information is communicated within required timeframes.
- Serve as backup to Personal Support Workers, as required.
- Provide on-call services regularly and as required.
- Ensure that the activities of the residence support the mandate, mission, vision, and values of SPRINT Senior Care while adhering to SPRINT Senior Care's policies and procedures.
- Participate in the development, implementation, and evaluation of quality and risk management activities of the department and agency.
- Participate as an active member of the Department, Leadership, Accreditation, and Inter-disciplinary Teams.
Qualifications:
- R.P.N. is in good standing with the College of Nurses of Ontario.
- Minimum of two years of experience working in gerontology and/or community settings.
- Strong supervisory skills, with 2-4 years of supervisory experience within a unionized setting.
- Excellent communication and interpersonal skills, with the ability to establish a good rapport with staff, clients, families, and referral sources in a multicultural setting.
- Excellent understanding of the aging process, dementia, and the specific needs of the elderly, disabled, and caregivers.
- Sensitive to the cultural needs of clients from various ethnic groups.
- Self-directed, results-oriented, and capable of working independently as well as in a team environment.
- Excellent organizational, facilitation, conceptual, strategic, and problem-solving skills.
- Excellent knowledge of program evaluation, risk management, and quality improvement strategies.
- Proven ability to establish and maintain productive working relationships internally and externally with stakeholders and partner agencies.
- Demonstrates computer skills at an intermediate or higher level for the use of the Internet and the following Microsoft Office applications: Word, PowerPoint, Publisher, Excel, and Outlook.
- Demonstrates an intermediate level for database concepts and structures. Familiarity with the Alaya Care database is an asset.
Our Caring Workplace:
Working at SPRINT Senior Care, you'll have the opportunity to be a part of a passionate team committed to providing client-centered, high-quality services to seniors in our service area. SPRINT Senior Care's inclusive environment is one of many benefits for staff, including SPRINT Senior Care's dedication to staff wellness, a comprehensive benefits package for eligible employees, and comprehensive training and tuition reimbursement programs.
SPRINT Senior Care encourages applications from candidates who reflect the diversity of our community.
We appreciate all applications; however, only applicants selected for an interview will be contacted.
SPRINT Senior Care is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in our application or hiring processes, please contact Human Resources.
-
Relief Client Care Supervisor
2 weeks ago
Fredericton, New Brunswick, Canada SPRINT Senior Care Full timeJob Summary:The Client Care Supervisor is an RPN who is responsible for overall client care/service on their shift, including the accurate and timely administration of medications, treatments, documentation, and emergency calls. The Client Care Supervisor coordinates the day-to-day operations at the residence and supervises team members, including but not...
-
Supervisor
3 days ago
Fredericton, New Brunswick, Canada Wolastoqiyik Family Services Full timeWho we are:At Wolastoqiyik Family Services, we aim to be leaders in providing family services to First Nation families, individuals, youth and elders. Utilizing an approach driven by cultural values and beliefs, our goal is to reaffirm the strength and resiliency of First Nation communities.Responsibility to Clients in our Alternative Home(s):Fosters...
-
Supervisor
2 weeks ago
Fredericton, New Brunswick, Canada Value Village Full timeDescription Position at Value VillageJob Title: SupervisorWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...
-
Retail Store Supervisor
2 weeks ago
Fredericton, New Brunswick, Canada Value Village Full timeDescription Position at Value VillageJob Title: Retail Store SupervisorWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...
-
Store Team Supervisor
4 days ago
Fredericton, New Brunswick, Canada Value Village Full timeDescription Position at Value VillageJob Title: Store Team SupervisorWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...
-
IT Service Desk Supervisor
1 week ago
Fredericton, New Brunswick, Canada Anglophone School District Full timeDescriptionService New BrunswickPay Band 5 IT Service Desk SupervisorOpen CompetitionFlexible LocationR85-2025/26-626Service New Brunswick is seeking an individual to join the Engagement and Planning Team as a Service Desk Supervisor. As a member of the Engagement and Planning Team, you will be responsible for overseeing the day-to-day operations of the...
-
Patient Food Service Supervisor
6 days ago
Fredericton, New Brunswick, Canada Compass Group Full timeWorking Title: Patient Food Service SupervisorEmployment Status: Part-TimeStarting Hourly Rate: $ 25.50 Per HourAddress: 4001 Leslie Street North York ON M2K1E1New Hire Schedule: Monday to SundayCompass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient...
-
Fredericton, New Brunswick, Canada The Care Company Inc. Full timeThe Care Company is a home health care organization whose purpose is to create A Better Life for Those at Home. We support clients of all ages—including infants, children, youth, adults, and seniors—to live well and safely in their homes. Our real talent is helping people Make Each Day Count. We are not just a company that puts People First but seeks to...
-
Fredericton, New Brunswick, Canada The Care Company Inc. Full timeThe Care Company is a home health care organization whose purpose is to create A Better Life for Those at Home. We support clients of all ages—including infants, children, youth, adults, and seniors—to live well and safely in their homes. Our real talent is helping people Make Each Day Count. We are not just a company that puts People First but seeks to...
-
Production Supervisor
24 hours ago
Fredericton, New Brunswick, Canada Riverside Natural Foods Ltd. Full timeJoin Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect,...
