Director, Clinical Practice and Quality

Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older adults. With a strong reputation for excellence in long-term care, community programs, and aging-in-place initiatives, Yee Hong is committed to supporting seniors in living with dignity, independence, and the best possible quality of life. At the core of its mission is a focus on compassionate, person-centered care tailored to the unique needs of diverse communities.

Yee Hong is one of the foremost providers of culturally appropriate senior care in the country, delivering high-quality resident experience and care to Chinese and other Asian seniors since 1994. The organization operates 805 long-term care beds and 308 seniors' apartment units, with an additional 224 long-term care beds opening in a new home by June 2026. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide range of community-based senior and caregiver support services. Through this comprehensive network, the organization serves more than 15,000 individuals annually across the Greater Toronto Area.

Duties and Responsibilities:

Collaborates with the Chief, Professional Practice and Quality and other staff to facilitate Yee Hong's continued development as a learning community. Specifically:

• Foster high quality safe and excellent professional and paraprofessional care and service delivery.

• Develop, implement, coordinate and evaluate profession specific evidence-based practice standards that promote the vision and strategic goals of Yee Hong, reflecting changes in the Legislation and Regulatory Colleges' standards across all programs
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• Lead and support the development, implementation, evaluation, and optimization of selected clinical programs, through education, policy and procedure development, monitoring and communication of key performance indicators.

• Develop, implement, evaluate, and promote clinical policies, procedures and protocols based on evidence-based practices, professional standards and guidelines.

• Participate as a member of the Clinical/Quality Team and provides on-call coverage during and after business hours on ad-hoc basis.

• Lead and support clinical projects as approved by the Chief of Professional Practice & Quality. Ensures local clinical teams are engaged in activities that directly affect them.

• Participate and lead quality and continuous improvement activities in keeping with Yee Hong Centre's mission, vision and strategic directions.

• Keep current on emerging trends and issues including up to date documentation of selected Provincial Regulatory body's Standards of Practice, and liaise with Provincial regulating bodies, as required.

• Design and deliver formal and informal clinical education sessions based on assessed learning needs and best practices. Promote staff's access to current, evidence-based research and theory related to resident care.Enhance other senior nursing staff's delivery of clinical education based on principles of adult learning.

• Provide an active leadership role in the implementation, adoption, and sustainability of the new interRAI LTCF assessment system in Yee Hong.

• Initiate and participate in the development/revision of job descriptions for nursing and allied health professionals in collaboration with Directors, Program/Team Managers, and Human Resources for workforce planning purposes and to ensure adherence to professional practice scope and standards of practice

• Ensure the utilization of clinical and evidence-based knowledge of person-centred and recovery-oriented care models, information technology, professional practice standards (e.g. record keeping) and data quality in the analysis, and design of clinical information systems such as the interRAI/RAI-MDS, Point Click Care etc.

• Critically appraise current practices and works collaboratively to facilitate implementation of best practice guidelines. Facilitate regular assessment of nursing staff's learning needs

• Collaborate in the planning, implementation and evaluation of formal and informal education sessions to meet nursing staff's learning needs.

• Facilitate internal and external educational opportunities for nursing staff to maintain competencies, expand professional knowledge and skills, and promote resident/family centered care.

• Manage successful clinical placement opportunities for nugsing students.

• Complete other tasks & duties as requested.

Qualifications:

• Current registration and good standing with the College of Nurses of Ontario.  Member of RNAO preferred.

• Current CPR Certificate

• Masters degree required

• Sound knowledge of relevant best practice and research related to gerontological nursing and long-term care home environment and regulations.

• Experience with RAI-MDS and Point Click Care documentation system and other clinical informatics.

• Advanced knowledge and skills related to assessment of older adults' physical, cognitive and psychological functioning and appropriate therapeutic nursing interventions.

• Demonstrated knowledge and experience in clinical teaching and principles of adult education.

• Knowledgeable of concepts related to teaching-learning theories, including how to assess learning needs, designing and evaluating educational programs, coaching, managing change, and organizational development.

• Self-motivated and able to work independently and collaboratively with teams.

• Excellent leadership, project management and facilitation skills.

• Exceptional interpersonal skills, ability to work autonomously and as part of a team, ability to meet deadlines, demonstrated track record of high productivity, confidence, and sound judgment in working with a variety of staff.

• Exceptional clinical skills, ability to work collaboratively, assume leadership responsibilities, and communicate effectively.

• Demonstrates basic clinical analysis and informatics competencies (e.g., device application and information communication technology).

• Excellent oral and written communication skills in English; knowledge of Chinese an asset.

• Ability to travel within the different Yee Hong locations in the Greater Toronto Area

• Ability to work different shifts and weekends to conduct training as necessary

• Recent satisfactory police vulnerable sector screen result

Please apply before:

Starting Rate:

Salary Range:

INTERNAL APPLICANTS: PLEASE APPLY THROUGH THE JOBS HUB

Our people are our greatest strength and the core of our success. We invest in our employees' wellbeing and support their ongoing learning and development. We offer:

• Competitive total compensation package

• Multi-employer pension plan

• Professional development opportunities

• Ongoing learning and development

• Employee education assistance program

• Award winning corporate culture

• Safe, inclusive and supportive work environment

Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.

Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.