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Technical Pre-Sales Consultant
2 weeks ago
Technical Pre-Sales Consultant | Pre-Sales | Toronto | Hybrid
At RLDatix, we're on a mission to raise the standard of care- everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve safety, quality, and performance across the care continuum. Our technology empowers healthcare providers to deliver safer, better care to every patient, every day.
When you join TeamRLD, you're joining more than 2,000 colleagues around the globe who are passionate about making healthcare better for everyone.
We're looking for a Technical Pre-Sales Consultant to collaborate with our Sales and Solution Advisory team in showcasing the value of our solutions to prospective clients. This person will act as a bridge between our product's technical capabilities and our customers' business needs- helping healthcare organizations understand
how
our technology can solve their challenges.
While this position does not involve hands-on coding or system implementation, it requires a deep understanding of our software stack to articulate solution architectures, address technical and security inquiries, and demonstrate how RLDatix technologies solve real-world challenges in healthcare safety and quality.
What You'll Do
- Partner closely with sales leaders to support pre-sales discussions and customer meetings.
- Understand and communicate how RLDatix's solutions work- from both a business and technical perspective- to help clients see their value.
- Translate customer needs into tailored product demonstrations and presentations that highlight the most relevant features and benefits.
- Respond to technical questions or requirements from client IT and security teams with clear, confident explanations.
- Contribute to RFPs, proposals, and documentation that help articulate our technical approach and solution fit.
- Collaborate across teams- including Product, Implementation, and Marketing- to ensure our messaging and demos reflect the latest capabilities and customer feedback.
What We're Looking For
- Experience in a Sales Engineer, Solution Consultant, Technical Support, or Technical Trainer role, ideally within healthcare or software/SaaS.
- Strong conceptual understanding of cloud-based software, API integrations, data privacy, and cybersecurity frameworks (e.g., HIPAA, SOC 2, ISO 27001)
- Strong communication and presentation skills- able to explain complex topics simply and confidently to both technical and non-technical audiences.
- A collaborative mindset and an ability to thrive in a fast-paced, cross-functional environment.
By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.
RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.
As part of RLDatix's commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don't hesitate to send a note to
Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.
