Team Lead/Supervisor

5 days ago

London, Ontario, Canada Signalix Inc. Full time

Job Overview:

We are looking for a driven and experienced Team Lead / Supervisor to oversee and support our retail operations across the London region, which includes two store locations — one of which will be your primary base. In this role, you will be responsible for managing daily store operations, driving sales performance, maintaining exceptional customer service standards, and supporting staff growth across your assigned locations.

The ideal candidate is a strong leader with excellent organizational and communication skills, capable of fostering a positive, high-performing team environment.

Key Responsibilities:

Store Operations & Sales Leadership

  • Manage day-to-day store operations, including opening and closing duties.
  • Oversee inventory accuracy, purchase orders, and prevent stock variances.
  • Maintain store presentation, merchandising, and cleanliness standards.
  • Achieve and exceed sales goals while maximizing profitability and efficiency.
  • Develop and implement creative sales initiatives and staff incentive programs.
  • Ensure compliance and accuracy in all cash handling and POS transactions.

Team Management & Development

  • Work across both stores with at least two shifts per week on-site, rotating between teams for consistent support.
  • Lead, train, and inspire team members to deliver exceptional customer service.
  • Conduct regular check-ins, performance reviews, and provide coaching feedback.
  • Support onboarding and training for new hires.
  • Promote collaboration and alignment with company goals and policies.

Communication & Compliance

  • Utilize RQ by iQmetrix for sales tracking, inventory management, and scheduling.
  • Communicate effectively via Microsoft Teams for daily coordination and use email for formal updates and follow-ups.
  • Ensure consistent communication, accountability, and proper escalation processes.
  • Identify and resolve operational issues such as reporting errors, process gaps, or presentation concerns.

Strategic Planning & Regional Support

  • Lead weekly/monthly team meetings to review performance, set goals, and share company updates.
  • Plan and execute local marketing events, promotions, and regional campaigns.
  • Identify operational improvement areas and introduce innovative solutions.
  • Collaborate with HR on staffing needs, assist in hiring and interviewing as required.
  • Ensure adherence to all company policies, scheduling standards, and financial controls.

Requirements:

  • Proven experience as a Store Manager, Team Lead, or Supervisor in a retail environment.
  • Background in the wireless telecommunications industry is an asset.
  • Strong leadership, communication, and mentoring abilities.
  • Highly organized, detail-oriented, and results-driven.
  • Proficient in POS systems and retail management software (e.g., RQ by iQmetrix).
  • Skilled in inventory control, financial oversight, and multi-location coordination.
  • Ability to manage priorities and lead teams effectively under pressure.
  • Passionate about customer service and team development.

If you're a dynamic leader ready to take ownership of store success and team performance across multiple locations, we'd love to hear from you. Join us and make a meaningful impact in a fast-paced, growth-oriented environment.

Job Type: Full-time

Pay: $19.00 per hour

Education:

  • Bachelor's Degree (preferred)

Experience:

  • Customer service: 1 year (preferred)
  • Retail sales: 2 years (required)
  • Retail management: 1 year (required)
  • Leadership: 1 year (preferred)
  • Freedom Mobile : 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person

  • Full Time Team Lead

    5 days ago

    London, Ontario, Canada Ren's Pets Full time

    Ren's Pets will accommodate the needs of people with disabilities in the hiring process.Ren's Pets is here for your pet's best life. We have the best people, perks and petsAs a top specialty pet retailer in Canada, Ren's Pets offers careers for people passionate about pets. It is our mission to support dog and cat parents with the best premium food, treats...

  • Team Lead, Aquatics SRY

    5 days ago

    London, Ontario, Canada YMCA of Southwestern Ontario Full time

    Join the YMCA Aquatics Team Be the Spark Join our passionate team and be the spark that ignites the potential in others. Our culture is of paramount importance to us. We formally measure employee engagement annually to ensure our employees are having an excellent employment experience. Our current level of engagement is 80%, compared to some Canadian...

  • Team Lead, Aquatics SRY

    5 days ago

    London, Ontario, Canada YMCA of Southwestern Ontario Full time

    Join the YMCA Aquatics TeamBe the Spark Join our passionate team and be the spark that ignites the potential in others.Our culture is of paramount importance to us. We formally measure employee engagement annually to ensure our employees are having an excellent employment experience. Our current level of engagement is 80%, compared to some Canadian employer...

  • Assistant Supervisor

    4 days ago

    London, Ontario, Canada Maple Leaf Foods Full time

    Assistant Supervisor, Warehouse – London, OntarioA Sustainable, Forward Thinking Protein CompanyMaple Leaf Foods is a leading meat and plant-based protein company, employing over 11,500 people and publicly traded on the Toronto Stock Exchange. We are proud of our roots, which trace back well over 100 years, but our vision and purpose are decidedly forward...

  • Cleaning supervisor

    5 days ago

    London, Ontario, Canada Commercial Cleaning Services Full time

    At Commercial Cleaning Services, we're proud to call ourselves professional cleaners, with industry leading training programs, environmentally friendly cleaning products and practices, and most importantly – an unmatched commitment to quality and customer service. CCS helps create cleaner, healthier spaces in the communities we deliver our services.We have...

  • Cleaning supervisor

    5 days ago

    London, Ontario, Canada Commercial Cleaning Services Full time

    At Commercial Cleaning Services, we're proud to call ourselves professional cleaners, with industry leading training programs, environmentally friendly cleaning products and practices, and most importantly – an unmatched commitment to quality and customer service. CCS helps create cleaner, healthier spaces in the communities we deliver our services.We have...

  • Technical Team Lead

    1 week ago

    London, Ontario, Canada Canada Life Full time

    Permanent Full TimeReporting to the Director, Technical Solutions, the Technical Lead will oversee a team of approximately 8+ Technology professionals. This role is accountable for application delivery, release management, maintenance, and system health. You will collaborate closely with business stakeholders and the Director to define and execute a...

  • Cleaning supervisor

    5 days ago

    London, Ontario, Canada Commercial Cleaning Services Full time

    At Commercial Cleaning Services, we're proud to call ourselves professional cleaners, with industry leading training programs, environmentally friendly cleaning products and practices, and most importantly – an unmatched commitment to quality and customer service. CCS helps create cleaner, healthier spaces in the communities we deliver our services.We have...

  • Cleaning supervisor

    1 week ago

    London, Ontario, Canada Commercial Cleaning Services Full time

    At Commercial Cleaning Services, we're proud to call ourselves professional cleaners, with industry leading training programs, environmentally friendly cleaning products and practices, and most importantly – an unmatched commitment to quality and customer service. CCS helps create cleaner, healthier spaces in the communities we deliver our services.We have...

  • Fulfillment Shift Lead

    19 hours ago

    London, Ontario, Canada Bayshore HealthCare Full time

    Job SummaryThe Fulfillment Shift Lead provides direction and point of contact for the processing, picking, and packing of medical supply orders. This role plays a supporting role between Fulfillment Team, Pharmacy, Warehouse personnel and Demand Planners to ensure the smooth and safe operation of the team. Helping the team meet goals, and mediating concerns...