Field Service Technician

4 days ago

Kelowna, British Columbia, Canada MasonLift Ltd Full time

MasonLift is the fastest growing material handling equipment dealer in BC, backed by the 3 largest brands in the Industry: Toyota, Kalmar and Ottawa. Together we offer new and used equipment sales, short and long-term rentals, emergency and preventative maintenance, and comprehensive parts support.

What we offer:

  • Competitive salary
  • 3 weeks' vacation
  • Employer paid benefits such as: medical insurance, dental, vision, disability coverage, life insurance and more
  • Paid sick days
  • RRSP match
  • Advancement opportunities
  • Extensive hands-on Training program

Position Summary

The Field Service Technician diagnoses problems, performs repairs and provides preventative maintenance service on material handling equipment at a customer's site.

Specific Accountabilities

  • Performs repairs and services on various types of material handling equipment and its components including forklifts, stackers, electric carts, electric tow trucks, transporters, Yard Tractors, Container Handlers & other mobile material handling equipment.
  • Performs preventative maintenance at prescribed intervals of time and repairs on various types of material handling equipment including forklifts, stackers, electric carts, electric tow trucks, transporters.
  • Sound knowledge of utilizing electronic manuals, use of digital voltage meters and applicable diagnostic software for repairing/servicing of material handling equipment
  • Sound knowledge of electrical and hydraulic diagnostics
  • Uses instruction manuals, wiring diagrams and hydraulic schematics to diagnose components and system failures.
  • Ensures work performed is verified and the truck returned to the customer clean and operational.
  • Ensures customer work area is clean and free of debris, oil, and grease.
  • Performs related duties as assigned.
  • Be able to self-manage administration duties, and documentation of work performed.

Qualifications

Education & Work Experience

College diploma and/or completion of a trade school certification or equivalent work experience. 3-5 years' experience as an auto, forklift, heavy equipment or truck and coach mechanic. A valid driver's license is required.

Experience repairing Toyota Products preferred. A valid driver's license is required.

Competencies and Skills

  • Demonstrated knowledge of mechanical, hydraulic, and electrical systems of battery and Internal Combustion powered material handling equipment.
  • Knowledge of electrical/hydraulics and electronic/ hydraulic principles.
  • Knowledge of the use of hand tools and measuring devices.
  • Knowledge of the use of electrical/electronic diagnostic tools/measurements and hydraulic diagnostic equipment.
  • Effective analytical and problem-solving skills
  • Strong interpersonal, written and communication skills.
  • Customer service oriented.
  • Ability to be flexible and work in a fast paced and changing environment.

Working Conditions

A Field Service Technician will work in a variety of environments depending on customer facilities such as a warehouse, shop, parking lot etc. Including varying temperatures and subjected to dust, dirt, grease, and noise levels ranging from moderate to loud. Frequently works in a crouched position or on back lying on mechanic's dolly beneath motor vehicle equipment. Requires the ability to lift 50 pounds.

MasonLift is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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