Food Counter Attendant

15 hours ago


Kelowna British Columbia VX B Canada Tim Hortons Full time

Why work for us?

  • Flexible scheduling
  • Employee meal discount
  • Premium Rate of Pay
  • Referral incentives
  • Fast pace work environment
  • Support in skills development
  • Advancement Opportunities
  • Can hire under the Francophone Mobility Program

The Storefront Production Team Member - Early Morning is responsible for the preparation and monitoring of products to support the Exceptional Guest Experience through the delivery of quality products and service. 

Hospitality & Guest Service

  • Delivers consistent and outstanding guest service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product selection is available
  • Enhances the guest experience through friendly attitude, attentive behavior and following the S.E.T. Principles: Smile, Eye Contact, Thank You
  • Uses proper procedures to ensure the accuracy of every order for every guest; prepares and finishes products to ensure quality standards are met
  • Helps support speed of service targets by working quickly and efficiently to fill orders and meet guest's needs for dine in and drive thru service

Restaurant Operations

  • Monitors fridge and freezer product inventory and submits order quantities
  • Prepares all products as required, minimizing food waste through the production of smaller quantities of food more often throughout the day; records prepared items and waste on the production sheet
  • Receives and responds to showcase and product needs from the Restaurant Front
  •  Assists in serving guests in the Restaurant Front and Drive Thru
  • Regularly takes temperatures of the required products, fridges and freezers and records information in the Time & Temperature Log

Policies & Procedures

  •  Supports a clean environment that is ready for rush periods and time-sensitive requests through regular clean up, organization and stocking of the kitchen

Health & Safety

  • Works in compliance with occupational health and safety legislation
  • Knows, understands and follows safe work practices and procedures


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