Manager, Intensive Treatment Services

ABOUT US

Strides Toronto is a multi-service agency providing a wide range of exceptional programs and services that improve the mental, social and physical health of infants, children and youth from the pre-natal stage to age 29, and their families. With a range of community, residential and treatment services, we build strength and resilience through equitable, accessible, client-driven services, system leadership and advocacy. We provide individual, group and family interventions that include mental health counselling, autism services, education, outreach and referral, early intervention, day treatment and community support. In its Lead Agency role, Strides Toronto collaborates with 23 publicly funded infant, child and youth mental health (ICYMH) core service providers to design and implement system-level improvements that promote access, responsive service delivery and experience, and positive mental health outcomes for young people and families across Toronto's diverse communities. To learn more about who we are and what we do, we invite you to visit our website at

ABOUT THE ROLE

The Manager, Intensive Treatment Services is a full-time permanent position that is accountable for the delivery of intensive treatment services by providing the clinical and administrative supervision of individual, child and family therapists offering individual, group and family counselling, across milieu programs which includes the admissions processes - Day Treatment/ Live in Treatment, in-home, and in community.

Salary range: $79,422.00 to $92,488.00 per annum

Competitive Group Health Benefits, Defined Contribution Pension plan

Recruiting for one full-time permanent position.

WHY JOIN OUR TEAM?

• We provide a hybrid work model and competitive Group Health Benefits and Pension Plan.
• We provide opportunities for growth and professional development.
• We are committed to providing an equitable and inclusive environment where our diverse team members and clients can thrive.
• We have a collaborative and supportive Senior Management Team.
• We set high standards for performance, client outcomes, and implement best practices, which are demonstrated through our accreditation with the Canadian Centre for Accreditation.

WHAT YOU WILL DO

• Provide clinical direction, guidance and support to a multidisciplinary/ interdisciplinary team of child mental health professionals, across a spectrum of services/ programs, in adherence to established legislative/ accredited service standards, ensuring delivery of high-quality evidence-based/ evidence-informed services.
• Build an effective, efficient, responsive clinical service team that demonstrates commitment to Organizational values/ philosophy, continuous learning, innovation, quality improvement and embraces change with a growth mindset.
• Develop, enhance, innovate and implement the organization's clinical treatment services to ensure that services are provided in accordance with relevant legislation/ accreditation standards/ college requirements/ Ministry expectations and the organization's mandate, vision, mission, philosophy and clinical standards of service, including policies, procedures and practices.
• Participate in identifying new program needs to meet the evolving needs of the community and participate in the development and implementation of new, enhanced services while ensuring that appropriate resources required are available e.g., staffing, space, materials, measurement and outcome tools.
• Ensure all administrative requirements related to operations are completed in a timely, accurate and effective manner.
• Develop, establish and maintain effective collaborative working relationships with community partners/ stakeholders to ensure outreach, coordination and integration of the Organization's services.
• Participate in community committees and work groups to support collective work aligned with the Organization's vision, mission and values.
• Support employee wellbeing and direct the work in their area to ensure that it is carried out in a safe and productive manner and that employees are properly trained and protected from hazardous conditions.

THE "MUST HAVES"

The following education, professional memberships and knowledge are a requirement for this role:

• Master's Degree in Social Work or equivalent.
• Professional registration in good standing with the relevant college.
• A minimum of 5 years' experience as a mental health clinician.
• A minimum of 2 years' experience supervising clinical employees/students.
• Strong background in CYMH with knowledge of relevant EBP's, EIP's.
• Strong knowledge of assessment, treatment modalities (e.g., Family Therapy, Brief Therapy, CBT, Trauma, Attachment).
• Knowledge of the community served by the Organization.
• A demonstrated understanding of access and equity issues.
• Awareness and sensitivity to diversity and inclusion in the workplace and within the community.
• Excellent organizational skills, leadership, talent management and team building skills.
• Ability to manage workload pressures as they arise and respond in a timely, effective manner.

THE 'NICE TO HAVES'

While not required, preference will be given to candidates with the following:

• Experience in supervising Intensive Services would be an asset.
• Experience in working in a unionized environment is an asset.
• Awareness of the role of diversity, equity, and inclusion in the workplace and within the community being served by the position.
• An understanding of Anti-Black Racism, anti-oppressive/anti-racism perspective in the context of the social determinants of health when working with clients and their families.
• Ability to recognize and identify situations where incidents of and imbalance of power and privilege may occur and can result in possible negative impacts for the client.

BEFORE STARTING WITH US

As our work puts us in direct contact with youth and vulnerable persons in our community, with health and safety as a priority, the successful candidate must complete or obtain the following before commencement of their employment:

• A Vulnerable Sector police check.
• A positive police check does not automatically disqualify an applicant for a position with Strides Toronto. The Police Check will be reviewed and evaluated for the purpose of making a decision on suitability for employment in relation to the specific duties and responsibilities of the position being filled.

HOW TO APPLY

Please submit a cover letter and resume outlining your demonstrated education, certification (if applicable), working and related volunteer experience and how you meet specific requirements for this position, and any additional considerations you deem appropriate. The application deadline is December 7, 2025.

Strides Toronto is an equal opportunity employer. We benefit from diversity of lived experiences in the workplace and encourage applications from qualified candidates who reflect the diversity of the communities we serve. Strides Toronto is a participant in the Government of Canada's 50-30 Challenge, a program which challenges organizations to improve access for women and/or non-binary people and other equity-deserving groups, including those identifying as: racialized, Black, and/or people of colour, people with disabilities (including invisible and episodic disabilities), 2SLGBTQ+ and/or gender and sexually diverse individuals, and Aboriginal and/or Indigenous Peoples to increase the representation and inclusion of diverse groups within their workplace.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Strides Toronto's own policies, requests for accommodation will be considered throughout the hiring process.

We thank all applicants however, only those selected for interviews will be contacted.