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Office Administrator/Receptionist

22 hours ago

Delta, British Columbia, Canada Elite Health & Wellness Full time

Role Description

This is a Part-time on-site role for an Office Administrator located in Delta, BC with the potential of Full-time availability in the future. The Office Administrator will be responsible for overseeing administrative operations, managing office equipment, coordinating schedules, and providing excellent customer service. Day-to-day responsibilities include maintaining records, handling communications, and ensuring the smooth functionality of office procedures. Collaboration with team members and efficiently managing tasks are critical aspects of this role.

Key Responsibilities

  • Greet and assist patients in a friendly, professional, and compassionate manner
  • Manage appointment scheduling (in person, by phone, and via email)
  • Maintain accurate and confidential patient records
  • Process payments, handle billing inquiries, and support insurance claim submissions
  • Perform daily administrative duties, including faxing, filing, data entry, and inventory tracking
  • Coordinate with practitioners to maintain smooth patient flow throughout the day
  • Provide information on clinic services and answer patient questions
  • Keep reception and clinic areas tidy, organized, and welcoming
  • Assist with light laundry duties and opening/closing procedures

Qualifications & Skills

  • Previous experience in a receptionist or front desk role (healthcare setting preferred)
  • Proficiency with Jane App (required)
  • Knowledge of direct billing (ICBC, WCB, and extended health insurers)
  • Strong communication skills — both verbal and written — in English
  • Professional, compassionate, and approachable demeanor
  • Excellent organizational and multitasking abilities
  • Discretion in handling sensitive and confidential information
  • Familiarity with Chiropractic, acupuncture and massage therapy services is an asset

Job Type: Part-time

Pay: $19.00-$22.00 per hour

Expected hours: 15 – 25 per week

Application question(s):

  • Are you proficient in the use of JaneApp?

Experience:

  • Administrative: 1 year (preferred)

Work Location: In person