Strategy & Operations

2 weeks ago

Toronto, Ontario, Canada Decoda Health Full time

Decoda is building the 
AI-native operating system for modern clinics
 - unifying scheduling, payments, communications, and patient engagement into one platform where intelligent agents handle work teams used to do manually.

We're looking for a 
Strategy & Operations Manager
 who can partner directly with the CEO to build the internal engine that 
helps Decoda scale from $1M → $100M ARR
and 
work on the most important problems
 at the company.

This is a highly cross-functional role touching hiring, revenue operations, market expansion, product enablement, and company infrastructure. This is a role for someone who thrives in ambiguity, likes solving hard problems quickly, and wants true ownership.

Examples of problems to solve

Review operations across the company

  • Go deep on how sales, onboarding, product, support, and finance actually run.
  • Dig into data to find bottlenecks, hidden opportunities, and broken loops.
  • Turn this into a clear, ranked list of the most important problems to solve.

Own sales enablement

  • Improve demo flows and follow-up playbooks so deals move faster.
  • Lead creation of case studies that clearly show customer outcomes and ROI.
  • Instrument and analyse product usage to tell a compelling "value story" in every sales conversation.

Own revenue operations

  • Design and run a clean commission-tracking system for BDRs and AEs.
  • Close the books monthly with accurate P&L and burn.
  • Build simple, reliable dashboards so the team always knows how we're doing.

Build core operational infrastructure

  • Evolve our contracts to cover more clinical workflows (labs, prescriptions, programs).
  • Help set up our global entities and processes.
  • Codify repeatable processes into lightweight SOPs instead of Notion chaos.

Shape market expansion

  • Explore new geographies and segments, interview users, and map their biggest problems.
  • Size opportunities, outline entry strategies, and define what "proof" looks like.

Support hiring, partnerships, and inbound

  • Help design and run systems to find and close top-tier engineering, sales, and GTM talent.
  • Track partnership and inbound performance: build the dashboards, define the metrics, and make sure we know what's working.

You should have

  • 2–5 years of experience in strategy, operations, investment banking, or management consulting at high-growth technology companies or at top-tier banks or consulting firms.
  • Strong analytical mindset; you own data, dashboards, decisions.
  • Comfortable in ambiguity and ready to roll up your sleeves. You build when no process exists.
  • Great communicator; you influence leaders and run cross-functional initiatives.
  • Bonus: SaaS business model experience; healthtech/wellness industry exposure; early-stage startup grit.

Why this role is interesting

  • Work directly with the CEO on company-defining projects.
  • See the full picture: product, sales, finance, ops, and customer outcomes.
  • Opportunity to wear many hats, learn fast, and build real ownership.
  • Be part of scaling clinics, improving patient outcomes and reshaping an industry.

  • Strategy and Operations Manager

    2 days ago

    Toronto, Ontario, Canada Uber Full time

    About the Role Uber Eats is a three-sided marketplace-Eaters, Merchants, and Couriers-and our team's job is to ensure all three sides grow in harmony. We are looking for high-caliber Strategy & Operations Managers to join our Canada team. In this role, you will own a core pillar of our marketplace (Eater, Merchant, or Courier/Marketplace) and lead the...

  • Strategy and Operations Lead

    2 weeks ago

    Toronto, Ontario, Canada Clio Full time

    Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.Summary:We are seeking a Strategy & Operations Lead who will drive Clio's...

  • Strategy & Operations Manager

    4 days ago

    Toronto, Ontario, Canada Boam AI Full time

    Go from advising to building in the AI decade's defining roleBoam AI builds managed data agents that transform messy, unstructured signals from public, private, and proprietary sources into structured, reliable, and always up-to-date intelligence on millions of SMBs and enterprises worldwide. We deliver customized, decision-ready insight that gives our...

  • Strategy & Operations Manager

    2 weeks ago

    Toronto, Ontario, Canada Boam AI Full time

    Go from advising to building in the AI decade's defining roleBoam AI builds managed data agents that transform messy, unstructured signals from public, private, and proprietary sources into structured, reliable, and always up-to-date intelligence on millions of SMBs and enterprises worldwide. We deliver customized, decision-ready insight that gives our...

  • Strategy & Operations Manager

    1 week ago

    Toronto, Ontario, Canada Boam AI Full time

    Go from advising to building in the AI decade's defining roleBoam AI builds managed data agents that transform messy, unstructured signals from public, private, and proprietary sources into structured, reliable, and always up-to-date intelligence on millions of SMBs and enterprises worldwide. We deliver customized, decision-ready insight that gives our...

  • Strategy & Operations Manager (Business Operations)

    4 days ago

    Toronto, Ontario, Canada Clutch Full time

    About ClutchWe're on a mission to reinvent the way people buy, sell, and own cars. Are you game?Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of...

  • Project Management and Analyst Intern

    4 days ago

    Toronto, Ontario, Canada Throughline Strategy Full time

    As a leading healthcare consultancy, Throughline Strategy's sole mission is to help healthcare organizations improve experiences and outcomes for people living with illness and those who care for them. Our global clients come to us for our strategic counsel, powerful insights, and design solutions — and because we have a 'roll-up-the-sleeves'...

  • Senior Manager, Strategy and Operations

    1 week ago

    Toronto, Ontario, Canada Skip Full time

    Ready for a challenge?Born in the Prairies, now part of a worldwide network, Skip is a tech company with an entrepreneurial spirit and the drive to be the best. We're a people-first, collaborative company with a fun, dynamic and innovative environment. Our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl,...

  • Senior Manager, Strategy and Operations

    1 week ago

    Toronto, Ontario, Canada Skip Full time

    Ready for a challenge?Born in the Prairies, now part of a worldwide network, Skip is a tech company with an entrepreneurial spirit and the drive to be the best. We're a people-first, collaborative company with a fun, dynamic and innovative environment. Our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl,...

  • Senior Manager, Strategy and Operations

    2 weeks ago

    Toronto, Ontario, Canada Skip Full time

    Ready for a challenge?Born in the Prairies, now part of a worldwide network, Skip is a tech company with an entrepreneurial spirit and the drive to be the best. We're a people-first, collaborative company with a fun, dynamic and innovative environment. Our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl,...