Spa Front Desk Concierge

2 weeks ago

Whistler, British Columbia, Canada Damara Day Spa and Medical Aesthetics Full time

Job Summary

Our luxurious spa in the heart of Whistler is now open and welcoming guests, and we are looking for a warm, polished, and service-driven Front Desk Concierge/Administrative Assistant to join our team. This key role supports both guest experience and daily spa operations, ensuring every client enjoys a seamless, relaxing visit.

Key Responsibilities

  • Greet guests and provide exceptional customer service
  • Manage appointment scheduling, confirmations, and check-ins/check-outs
  • Answer phone calls, emails, and online inquiries professionally
  • Process payments, memberships, and gift card transactions
  • Provide accurate information about spa services, promotions, and amenities
  • Support administrative tasks such as data entry, reporting, and inventory checks
  • Assist with retail sales and maintain tidy front desk and lobby areas
  • Collaborate with therapists and management to ensure smooth operations
  • Encourage guests to explore additional treatments and retail offerings.

Qualifications

  • Experience in hospitality, spa, or customer service preferred
  • Strong communication and multitasking skills
  • Professional, warm, and guest-focused demeanor
  • Comfortable using booking or POS systems (spa software is an asset)
  • Ability to work weekends, evenings, and holidays as needed

Why Join Us?

  • Work in a beautiful luxury spa environment
  • Competitive salary and performance-based incentives.
  • Supportive and collaborative work environment with opportunities for professional growth.
  • Housing may be available, if applicable.

Damara Day Spa is an equal opportunity employer that values diversity and inclusivity. We look forward to adding an honest, diligent, and committed professional to our Whistler team.

Job Type: Full-time

Pay: $19.00-$25.00 per hour

Language:

  • English (preferred)

Location:

  • Whistler, BC (V8E) (preferred)

Work Location: In person

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