Operations Manager

2 days ago


Gloucester ON KJ M, Canada Connexion Family Health Team Full time

Date posted: January 5, 2026

Job Type: Part-time, Permanent (37.5 hrs/bi-weekly)

Pay: CA$45,000.00 per year

Job Overview

Under the direction of the Executive Director and support of the Board of Directors, the Operations Manager is responsible in providing operational leadership including coordination of all staffing and scheduling clinics and programs within the organization as well as overseeing all IT responsibilities.

We are looking for a conscientious, enthusiastic, detail-oriented and experienced operational leader with a strong understanding of people management and organizational success.

KEY RESPONSIBILITIES

  • People/Human Resources management including recruitment and retention, training and development, performance evaluation, coaching and thoughtful leadership associated with Human Rights and Employment Equity compliance to ensure a welcoming, diverse and inclusive workplace;
  • Operational and troubleshooting oversight of elements such as Information Technology, ordering medical and office supplies, adequately staffing and organizing the clinic scheduling to ensure all employee and patient needs are met on a consistent basis; and
  • High-level professionalism, mature leadership, superb people skills and committed to working optimistically and timely in a fast-paced health care clinic.

WHAT YOU BRING

  • Minimum of five years of experience in health care management, supported by first hand experience in the fields of operational leadership;
  • Expertise in Human Resources, Risk Management and Information Technology;
  • A working, high-level knowledge of operating Information Technology and related applications of PS Suite (Electronic Medical Records), FortiClient VPN, OceanMD digital gateway, Zoom virtual platform, Telus Business phone system, Microsoft Office, and Gmail/Google Business email;
  • Demonstrated ability to work independently;
  • Demonstrated sound judgment and problem-solving ability;
  • Excellent interpersonal skills and ability to work effectively with patients, staff, physicians, and community partners; and
  • Experience leading within a unionized work environment.

REQUIRED SKILL SET

  • Ability to influence and engage positively with stakeholders at all levels of an organization;
  • Demonstrated ability to remain professional under challenging circumstances, while working in a fast-paced environment;
  • Excellent collaborative, interpersonal and negotiation skills;
  • Proven ability to strategize, prioritize, plan and multi-task;
  • Ability to adhere to deadlines while remaining steadfast in organizational skills;
  • Strong supervisory, mentorship, training and leadership skills;
  • Ability to adapt to the needs of the organization, leadership team and employees;
  • A talent for leading change, creating efficiencies and designing systems.
  • Experience in a unionized environment preferred;
  • Excellent written and verbal communication skills; and
  • Fluency in English.
  • Fluency in French (preferred)

SALARY AND SCHEDULE

  • $45,000.00 per year + a generous and competitive benefits package. Expected schedule is to be available remotely starting at 6:00 a.m. Monday, Wednesday and Friday and on-site, with flexibility, from 8-4pm Monday, Wednesday, and Friday.

TO APPLY

  • Interested applicants must submit BOTH a cover letter and resume directly to
  • While we appreciate the interest from all applicants, only the individuals advancing to interviews will be contacted.

Job Type: Part-time, Permanent

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Pension Plan
  • Vision care

Schedule:

  • Monday, Wednesday, Friday
  • On call

Work Location: In person

Application deadline: January 31, 2026

Job Types: Part-time, Permanent

Pay: $45,000.00 per year

Expected hours: 18.75 per week

Benefits:

  • Company pension
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

Work Location: In person


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