Customer Service Specialist

2 weeks ago

London, Ontario, Canada Transdev Ontario Manitoba Full time

Voyago is hiring a part-time temporary Customer Service Specialists with the possibility of extension for our Logistics Centre in London, Ontario.
Your Role
Reporting to the Call Centre Supervisor, you are responsible for receiving calls and booking trips accurately and efficiently for our non-emergency Patient Transfer Division. You must also provide a high degree of customer service in a fast paced environment.

Scheduled PT Shifts:

  • weekend shift: (6:00AM -10:00PM)
  • afternoon shift: (12:00PM - 10:00PM)

Primary Responsibilities
Operations
:

  • Coordinates bookings and prepare customer correspondence for special events
  • Complete FT Customer Service Specialist Shifts
  • Ensures dispatch operations are in accordance with established standards
  • Completes order entry accurately
  • Price transfers/fares accurately

Customer Service:

  • Provide a high level of customer service
  • Provide response times
  • De-escalate customer concerns

Administration:

  • Authorizes credit cards for current and future transfers

Requirements
Your profile

  • You are able to read and communicate in English effectively
  • You have a High School Diploma or Equivalent
  • You have 1-2 years of Logistics or Call Centre experience
  • You have the ability to work independently
  • You have excellent problem-solving skills
  • You have the ability to multitask and shift priorities as needed
  • You are proficient in Microsoft programs such as Outlook, Word and Excel
  • You are an Emergency Telecommunications Graduate as an asset

Benefits
The perks

  • We are an Award Winning company
  • As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider
  • We focus on innovation and sustainable environmental initiatives
  • We support the development, work-life balance and well-being of our employees
  • We build a supportive corporate culture that encourages diversity and enables our people to flourish
  • We enable our employees to have a positive social impact by deploying sustainable mobility solutions
  • We offer our employees opportunities to build their own experience within a local, global Group

Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

Voyago Transdev's Applicant Tracking System uses AI-assisted tools during the initial application and early screening stage.

We thank all applicants however only those under consideration will be contacted.

  • Customer Service Specialist

    2 weeks ago

    London, Ontario, Canada The Canada Life Assurance Company Full time $47,400 - $71,100

    Permanent Full Time -Group Retirement Services (GRS) Administration provides administration services for a variety of group products, including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered plan types.  In this role you'll contribute to the effective record-keeping and reporting for GRS customers.  You must become proficient with the...

  • Customer Service

    1 week ago

    London, Ontario, Canada Gentek Building Products Partnership Full time

    Company Description Gentek is a leading manufacturer and distributor of vinyl/aluminum siding and windows and other exterior home improvement products. With 3 manufacturing facilities and 22 distribution branches in Canada we are well-positioned to provide our customers with the best products and a superior service experience. Job Description Our busy...

  • Customer Care Specialist

    2 weeks ago

    London, Ontario, Canada AutoCanada Full time

    Join the ridePosition:Customer Care SpecialistLocation:London, ONClassification:Full-Time, Immediate HireDealership:London HondaLondon Hondais proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our...

  • Customer Service Representative

    1 week ago

    London, Ontario, Canada BMO Full time $34,750 - $44,900

    Application Deadline:11/13/2025Address:457 Wharncliffe Road South Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and...

  • Customer Service Representative

    2 weeks ago

    London, Ontario, Canada BMO Full time $34,750 - $44,900

    Application Deadline:12/07/2025Address:295 Boler Road Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through...

  • Leasing Specialist

    2 weeks ago

    London, Ontario, Canada Capreit Full time

    Are you highly organized, customer-oriented, and enjoy interacting with people?Interested in joining one of Canada's consistently recognized 50 Best Employers' talent pool to build a future career in residential property management?If you are eager to be considered for upcoming Leasing Specialist opportunities within our dynamic London, Ontario team, we want...

  • Customer Service Representative

    1 week ago

    London, Ontario, Canada Shamir Full time

    Position: Customer Service RepresentativeLocation: London, ONThe Customer Service Representative processes new orders and handles customer inquires with patience, courtesy and professionalism to ensure customer satisfaction. The Customer Service team and sales group will work as a team to deliver quality products and services.Duration: Full-Time Permanent...

  • Customer Service Representative

    1 week ago

    London, Ontario, Canada Aliaxis Full time

    IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.We currently seeking a Customer Service Representative. This role is based out of our Oakville office and will report to the Customer Service Manager.Don't miss the opportunity to join...

  • Customer Service Representative

    1 day ago

    London, Ontario, Canada Armorex (Formerly Checkers Cleaning Supply) Full time

    Who We AreFor more than 30 years, Checkers has helped businesses stay clean, safe, and compliant. Today, asArmorex, we've expanded our reach and resources — but not our values.Our mission is simple and meaningful:Making it easy to maintain a clean and safe workplace.We believe great service starts with great people. We move fast, support each other, and...

  • Customer Service Representative

    5 days ago

    London, Ontario, Canada Enterprise Full time

    OverviewThe Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr...