Out of School Care Coordinator

OUT OF SCHOOL CARE COORDINATOR

The Trico Centre for Family Wellness has an exciting opportunity in our Out of School Care Program as the Out of School Care Coordinator The Out of School Care (OSC) Coordinator ensures the effective coordination, implementation, and daily operation of the OSC program. This role supports the OSC Director by driving program quality, staff performance, participant engagement, and regulatory compliance. The coordinator fosters an inclusive, safe, and dynamic environment with a focus on physical activity and healthy lifestyles

Qualifications:

• Completed Educational Training/Equivalences to qualify for the Child Development Certification Level 2 or 3 under Alberta's Provincial Licensing is Required

Accepted credentials include:

• Alberta Permanent Teaching Certificate
• Education Degree (Early Childhood, Elementary, Secondary, General, After-Degree)
• Child and Youth Care (Diploma or Degree)
• Early Learning and Child Care Diploma
• First Aid & CPR Certification (current and valid)
• WHMIS Certification
• Police Information Check with Vulnerable Sector Search,(current on first day)

Experience/Skills Required:

• Minimum 2 years of supervisory experience in children's programs
• Strong leadership and team management abilities
• Demonstrated experience with program planning, staff scheduling, and customer care
• Proficient in Microsoft Office Suite (Word, Excel, Publisher); experience with registration and scheduling systems such as WhenToWork is a strong asset
• Detail-oriented with exceptional organizational skills
• Minimum 2 years of customer service experience in a recreation or child-care setting
• Ability to work a flexible schedule including evenings or weekends if required
• Professional, composed demeanor in high-pressure environments

Working Conditions/Physical Requirements:

• Lifting/moving items up to 30 lbs.
• Exposure to cleaning supplies and chemicals
• Participation in sports, swimming, and field trips
• Occasional overtime for staff shortage or emergencies

Key Performance Responsibilities/Accountabilities:

Program Coordination & Implementation

• Plan, organize, and oversee daily program activities to meet participant needs and interests.
• Ensure programs promote healthy lifestyles and physical activity.
• Support the OSC Director with seasonal program planning, scheduling, and curriculum development.
• Monitor program quality and make improvements as needed to achieve positive participant outcomes.

Staff Leadership & Development

• Supervise, mentor, and support program staff to ensure high-quality delivery of services.
• Manage staff scheduling via WhenToWork.
• Conduct staff training, professional development, and performance evaluations.
• Foster a collaborative, respectful, and inclusive team culture that enhances staff engagement and retention.

Safety & Well-being

• Maintain a secure, safe, and nurturing environment for all participants.
• Enforce licensing regulations, safety protocols, and emergency procedures.
• Conduct regular safety checks and monthly fire drills to ensure compliance and participant safety.

Family & Stakeholder Communication

• Maintain professional, timely communication with parents, guardians, staff, and community partners.
• Address concerns proactively to maintain high levels of participant and family satisfaction.
• Provide regular program updates that demonstrate transparency and accountability.

Administration & Record-Keeping

• Maintain accurate program records, attendance, and incident reports to support operational accountability.
• Assist with budget tracking, event planning, and field trip coordination.
• Ensure documentation supports program evaluation and compliance reporting.

Child Development & Engagement

• Design and facilitate age-appropriate activities promoting social, emotional, and cognitive growth.
• Ensure equitable participation and a positive, engaging program atmosphere.
• Monitor and evaluate participant progress to adjust activities and meet developmental objectives.

Collaboration & Problem-Solving

• Work closely with the OSC Director, staff, and other departments to achieve operational goals.
• Adapt to changes and manage unexpected challenges while maintaining program continuity.
• Respond calmly and effectively in emergencies to minimize risk and maintain safety.

Status:Salaried, eligible for benefits

Overall, as the Out of School Care Coordinator, your role will involve providing support to the Out of School Care Director, assisting in program implementation, ensuring the safety and well-being of the children, and maintaining effective communication with staff and families. Strong organizational, communication, and teamwork skills are essential for success in this position.

What We Offer:

• Competitive salary
• Free family facility membership and excellent full benefits package
• Full-time (5 days/week, August–June), off first week of July–August 1 and two weeks in December
• Training and development opportunities

Closing Date: Open until filled

Location: 11150 Bonaventure Drive SE

Only those individuals selected for an interview will be contacted. Thank you for your interest in Trico Centre for Family Wellness. We are an equal opportunity employer.

Please send applications to:

Trico Centre for Family Wellness

11150 Bonaventure Dr. SE

Calgary, AB T2J 6R9

Attention : Out of School Care Director