Sales Representative, Westowne Mazda

2 days ago

Etobicoke ON MB B, Canada WESTOWNE MAZDA Full time $40,000 - $80,000 per year

Summary

The Sales Consultant is responsible for managing all aspects of the New or Used Car Sales process from the point the customer walks into the dealership to the point of sale and beyond. The Sales Consultant will be passionate about building an ongoing relationship with the customer with the objective to create Brand loyalty and the highest level of customer satisfaction.

The Sales Consultant is an expert listener and is a master at executing each step/process within the Sales cycle. The Sales Consultant is results oriented and has a keen eye for "the details". They continually work at becoming a Product Knowledge expert and strive to provide each customer with a personalized retail experience.

The Sales Consultant is focused on achieving sales targets and utilizes the tools provided to them to assist them in their mission for sales excellence. As a team player, the Sales Consultant fosters good relationships with personnel in all areas of the dealership.

The Details

Develop Strong Relationships with Customer and continue to develop the Relationship:

  • Greet customers in a prompt, friendly and courteous manner.
  • Listen to customer needs and take action.
  • Assist customers in understanding the offering and then selecting an appropriate vehicle.
  • Create a customer base through effective contact methods that work for the customer.
  • Keep detailed records of all interactions with customers.
  • Handle all customer queries and concerns with a genuine intent to resolve their problem or issue.
  • Make prospecting calls and follow-up with customer within specific time-frames.

Be detailed oriented

  • Listen to and document customer needs and expectations throughout the sales visit.
  • Follows-up with customers in a way that works best for them.
  • Prepare for the delivery of new vehicle. Ensures all details of the delivery are completed.
  • Ensure all documentation/paperwork is completed in an accurate and timely manner.
  • Review and analyze actions regularly to determine how to better utilize time and plan more effectively.

Commit to the Dealership Brand

  • Stay up-to-date on all dealership training programs.
  • Be able to explain technical features, options and their benefits.
  • Be knowledgeable about new features, specials and updates.
  • Be a champion for delivering excellent service at all times.
  • Actively maintain the cleanliness of personal and team workspaces.
  • Maintain a high level of professional appearance at all times.

Develop and maintain full knowledge about the Industry

  • Keep up to date with products, accessories, prices and key features of major competitors.

Specific Skills

  • Excellent interpersonal skills with an upbeat and engaging attitude.
  • Excellent verbal communication.
  • Excellent customer service skills including listening and the ability to impact and influence others.
  • Organized and an attention to detail with the ability to document customer needs.
  • Flexible and open to change; take on special tasks as needed.
  • Ability to manage customer complaints and to solve difficult problems.
  • Results Oriented and Accountable.
  • Holds a valid driver's license.
  • Able to operate manual and automatic transmissions.
  • Basic computer skills and knowledge of Microsoft Office

Education & Experience

  • Minimum High School Diploma or Equivalent.
  • College certificate or additional courses would be an asset.
  • Automotive sales experience would be an asset.
  • Provincially licensed as recognized by the MVDA (OMVIC)
  • Adaptable to work evening and weekend shifts as scheduled.

  • F&i Manager at Auto Dealership

    1 week ago

    Etobicoke, Canada Westowne Mazda Full time

    **Location**: Etobicoke, Ontario **Position**: Finance & Insurance (F&I) Manager **Company**: Westowne Mazda **About Us**: We are a reputable Mazda dealership located in Etobicoke, Ontario, dedicated to providing a high-quality, customer-focused car-buying experience. As part of a growing team, we are committed to excellence and are currently seeking an...

  • Receptionist

    6 days ago

    Etobicoke, Canada WESTOWNE MAZDA Full time

    Westowne Mazda is a reputable car dealership committed to providing exceptional service. We pride ourselves on our friendly and professional team who work together to create a positive and welcoming environment for all who visit our dealership. We are currently seeking a motivated and personable individual to join our team as a Receptionist. As the first...

  • Lot Attendant, Westowne Mazda

    2 weeks ago

    Etobicoke, Canada Westowne Mazda Full time

    **Job Title**: Lot Attendant **Location**: Etobicoke, Ontario **Employment Type**: Full-Time **Company Overview**: Join a dynamic team at a leading new and pre-owned vehicle dealership in Etobicoke! We pride ourselves on delivering excellent customer service and maintaining a well-organized, professional environment. Our dealership offers a wide range of...

  • Parts Clerk

    2 weeks ago

    Etobicoke, Canada Westowne Mazda Full time

    **Job description**: WESTOWNE MOTORS (1983) LTD, located at 5511 Dundas St W, Etobicoke, ON M9B 1B8, is looking for Permanent Full time (30-40 hours/week) Parts Clerk. Total vacancies:1 Students, Veterans of the Canadian Armed Forces, Visible minorities, Persons with disabilities, Indigenous people, Newcomers to Canada, Seniors, and Apprentices who can...

  • Sales Representative

    2 weeks ago

    Hamilton, ON LB K, Canada Leggat Mazda of Hamilton Full time $50,000 - $80,000 per year

    Leggat Mazda of Hamilton is seeking a Sales Representative to join our growing team Are you ready for your next sales challenge? Are you ready to take the leap to the next level? Apply with the Leggat Mazda of Hamilton todayReporting to the Sales Manager, as the Sales Representative you are responsible for building relationships, driving results, achieving...

  • Sales Consultant

    6 days ago

    Etobicoke, Ontario, Canada Airport Mazda of Toronto Full time $50,000 - $80,000 per year

    Company DescriptionAirport Mazda of Toronto, located at 415 Rexdale Blvd in Etobicoke, ON, is a trusted dealership offering a wide range of new and used Mazda vehicles, SUVs, trucks, and cars. We provide financing options, repair and maintenance services, and are committed to creating a seamless and stress-free car-buying experience. Our friendly staff is...

  • BDC Representative

    1 week ago

    Red Deer County, AB TE B, Canada GARY MOE MAZDA Full time $39,000 - $54,000 per year

    Join Central Alberta's #1 Mazda DealershipGary Moe Mazda in Red Deer is seeking an enthusiastic and organized Business Development Centre (BDC) Representative to join our dynamic and growing team. If you have strong communication skills, enjoy connecting with people, and thrive in a fast-paced environment — this is your opportunity to be part of a winning...

  • Sales Consultant

    2 days ago

    Scarborough, ON MR A, Canada Scarboro Mazda Full time

    What's In It For You:$100,000+ annual earning potential (uncapped commissions + bonuses)Paid training and ongoing mentorshipFull benefits package (health, dental, vision)Career advancement opportunities within a respected Mazda dealershipA high-energy team that rewards effort and resultsYour Role:Build relationships and guide customers through the sales...

  • Sales Consultant, Airport Mazda

    2 days ago

    Toronto, ON MW P, Canada AIRPORT MAZDA Full time $60,000 - $90,000 per year

    The Sales Consultant is responsible for promoting and selling the dealership's products and services while delivering an exceptional customer experience. This role focuses on understanding customer needs, demonstrating in-depth product knowledge, and achieving or exceeding sales targets through effective communication, professionalism, and follow-up.Key...

  • Service Advisor

    1 week ago

    Etobicoke, Canada Westowne Mazda Full time

    **Summary** The Service Advisor is responsible for creating great first impressions and guides the customers through the maintenance scheduling process and repair of their vehicles. The Service Advisor is a great listener and is a master at executing all the service processes with due diligence and customer service and safety in mind. The Service Advisor has...