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Faculty Services Manager, Applied Health Sciences

2 days ago

St Catharines, Ontario, Canada Brock University Full time

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement. 

We are one of Canada's outstanding comprehensive universities, where excellence and innovation thrive  Brock has been recognized as a Top Employer in Hamilton-Niagara for seven consecutive years. We have been ranked #3 as Canada's Best Employers and top 10 as one of Canada's Best Employers for Diversity. For 2025, Brock has been proudly recognized as one of Canada's Top Employers for Company Culture, ranked seventh by Forbes in partnership with Statista. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities.  

Ignite new possibilities for your career. Break through at Brock.

Post End Date:February 9, 2026 at 11:59 PMThis job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group)

About the Role:

Reporting to the Dean, the Faculty Services Manager provides operational leadership for all administrative and operational functions within the Faculty of Applied Health Sciences (FAHS). The incumbent ensures efficient administrative and operational support, financial stewardship and alignment with institutional priorities. The Faculty Services Manager oversees the administrative and operational effectiveness of the Faculty, working closely with centres of expertise across the University, while fostering collaboration, consistency, and continuous improvement across departments.

The Faculty Services Manager will:

  • Provide operational support to the Dean and Faculty leadership, working to understand Faculty needs, supporting the development of annual plans, by translating administrative and operational priorities into actionable plans;
  • Support the implementation of annual operational plans, monitor progress, and report on key metrics;
  • Oversee the delivery of administrative and operational support services, ensuring alignment with institutional goals and service excellence;
  • Serve as the primary liaison for administrative, operational and financial matters for FAHS, representing Faculty interests on university-wide committees and initiatives;
  • Direct and oversee day-to-day operations and administrative functions;
  • Provide training and resources to support operational consistency and maintain efficiencies;  
  • Manage escalated issues and support conflict resolution to maintain service quality and provide timely resolution;
  • Ensure compliance with institutional, legal, and regulatory requirements;
  • Develop and maintain efficient workflows and standardized procedures to optimize faculty operations;
  • Lead Faculty budget planning and development processes, ensuring efficient resource utilization;
  • Serve as the primary point of contact for faculty workload tracking and teaching allocation processes; Advise the Dean on financial planning and budgets, providing analysis, insight and recommendations;
  • Collaborate with Finance to align budgeting and financial planning with operational needs;
  • Oversee the development, reporting and ongoing management of Faculty budgets and the preparation of financial reports for the Dean and Faculty leadership.

Key Skills and Experience:

  • An undergraduate degree in a related discipline, or equivalent combination of education and experience would be considered;
  • Demonstrated experience in an administrative and budget management role within a multi-union environment;
  • Demonstrated leadership, supervisory and operations management experience;
  • Skilled in aligning operations with institutional priorities and driving change;
  • Knowledge of budget development and financial management;
  • Proficient in budgeting, forecasting, and resource optimization;
  • Committed to continuous improvement and operational excellence;
  • Proficiency with computer systems and software applications;
  • Ability and willingness to learn and adapt to emerging technologies, including AI tools and platforms;
  • Strong communication and interpersonal skills with a customer-service orientation;
  • Strong leadership skills with experience managing diverse teams;
  • Ability to inspire, mentor, and manage high-performing teams;
  • Effective in fostering partnerships across departments and units; and
  • Excellent organizational, analytical, and problem-solving abilities.

Preferred or Asset Skills:

  • Master's degree; and
  • Experience in an academic setting. 

Salary and Total Rewards:

  • Job Grade M, Salary Scale ($73,245 - $118,776);
  • Target Hiring Range: $73,245 - $85,000*
  • This is a permanent position that includes:  
  • Health & Dental Benefits: Comprehensive extended health, dental, and vision coverage.
  • Pension Plan: Enrollment eligibility in the Brock University Pension Plan.
  • Vacation: Up to 3 weeks per year, in addition to university holidays.
  • Professional Development: Eligibility for the Brock Tuition Waiver Program.

*The final salary is based on experience, internal equity, and budget considerations within the target hiring range.

We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy. As a student-centered organization, all employees are required to work on campus as needed.

Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups.

We are committed to inclusive and barrier-free recruitment, and we accommodate the needs of applicants throughout all stages of the recruitment process, as outlined in our Employment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code. Please contact   if you require a disability related accommodation so we can ensure your participation needs are met.

Brock University does not use AI Technology at any stage of the recruitment process.

We appreciate all applications received. Candidates that are selected for an interview will be contacted.

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