Coordinator, Test Centre and Integrated Services

Coordinator, Test Centre and Integrated Services

Tracking Code: req1867

Faculty/Department: Office of Student Life

Number of Positions: 1

Appointment Type: Full-Time Continuing

Hours of Work: 35 hours per week 

Salary Range: Level 7 - Starting Salary, Step 1 $68,930

Posting Date: December 12, 2025

Closing Date: January 6, :00 pm EST)

Job Summary: This position is
responsible for coordinating and administering accommodated testing and
integrated services delivered through Ontario Tech Test Centre locations (North
and Downtown Campuses), in support of
students with disabilities.

Responsibilities/accountabilities: 

1. Test/Exam Coordination & Administration:

• Coordinates
  the administration of alternative tests/exams for students with
  disabilities
  
• Recruits,
  trains and coordinates invigilators and scribes to monitor exams in a
  manner that ensures adherence to the University's policy on academic
  integrity
  
• Invigilation:
  Primary invigilator for the test centre during slower periods,
  including invigilator backup
  
• On
  call during examination periods to support test centre operations
  (including outside of standard work hours)
  
• Liaising
  with Faculties to confirm student arrangements, obtain testing materials,
  printing quizzes, tests, midterms and exams and facilitating the
  return of completed texts/exams
  
• Supporting
  members of the Student Accessibility Services team in providing
  academic accommodations, alternative testing, student support and
  program delivery
  
• Supports
  new Test Centre initiatives as directed and representing Test Centre and
  Integrated Services on campus committees and events
  
• Handles
  incidents in a timely manner, ensuring incident reports are completed
  accurately and on time, shared on a need-to-know basis, and that all
  supporting documentation, reports, and evidence are maintained in
  accordance with Test Centre protocols for handling sensitive materials

2. Integrated Services Coordination

• Contributes
  to developing, delivering, coordinating, and assessing
  
• Computerized Note-Taking
  programs for deaf and hard-of hearing students. This includes coordinating
  with third-party vendor(s), onboarding CNTs with Ontario Tech technology
  (such as Canvas, Clockwork, and Google Docs), and reviewing and verifying
  vendor invoices.
  
• Alternative formatting.
  This includes coordination with students, Student Accessibility Services
  advisors, communication with vendors and collaboration with the Assistive
  Technologist.
  
• Captioning Materials
  
• Alternative
  testing arrangements, FM hearing systems, notetakers, training and access
  to computers and adaptive software, alternative text formats, interpreters
  
• Collaborating
  with instructors, teaching assistants, faculties, and the Assistive
  Technology Specialist to ensure the timely conversion of examination
  materials into accessible formats, such as Braille, large print,
  electronic, Kurzweil, Read&Write etc.
  
• Scanning,
  transcribing and producing accessible format test, exam and other course
  materials when necessary
  
• Installing
  and testing assistive software on student laptops and in test/exam centres
  to ensure system integrity, general safety and operational capability
  
• Monitoring
  and troubleshooting computer equipment, software applications and
  adaptive technologies to ensure proper execution
  
• Maintaining
  databases for all quizzes, tests, midterms and final exams, conferring
  with IT and software provider to troubleshoot and correct problems
  
• Assisting
  in the collection of student data and the preparation of Ministry reports
  for accessibility funds and grants
  
• Compile,
  analyze, interpret and prepare data by identifying trends, significant
  findings and anomalies
  
• Maintaining
  statistical information regarding the use of services provided by the test
  centre and contribute to the annual report
  
• Assesses
  and reports program and service outcomes

3. Stepped Care and Student Support:

• Provides
  coverage as needed, including breaks, illness, or vacations, and is
  coordinated through departmental managers

4. Special Projects:

• Contributes
  to developing, delivering, coordinating, and assessing special projects
  as assigned by manager
  
• Collaborates
  with internal and external stakeholders to ensure successful project
  implementation.

Required Skills: 

• Knowledge
  of test centre operations, invigilating procedures and guidelines, and
  ability to ensure test integrity and security
  
• Knowledge
  and experience with group development techniques and training skills with
  individuals and small groups
  
• Forward-thinking
  with good judgment, strong decision-making, and problem-solving skills
  
• Solid
  understanding of customer service ethic, academic integrity and respect
  for confidentiality
  
• Superior
  organizational skills
  
• Strong
  analytical mindset with the ability to understand, track, and report data
  accurately
  
• Adaptable
  and flexible, with the ability to respond effectively to shifting
  priorities and changing demands while maintaining professionalism and
  diplomacyProven ability to perform effectively under pressure, meeting
  tight deadlines and handling last-minute changes with professionalism and
  composure.
  
• Ability
  to work effectively individually and within a team environment
  
• Computer,
  Word processing and data base skills are essential
  
• Demonstrated
  knowledge of assistive technology used by persons with a disability and
  proven ability to troubleshoot technology issues
  
• Demonstrated
  ability to collaborate and communicate effectively in writing and orally
  
• Demonstrated
  ability to prioritize tasks, work independently, maintain attention to
  detail, and manage multiple responsibilities while accommodating frequent
  interruptions.
  
• Proven ability to carry out detailed
  procedures with a high level of accuracy
  
• Demonstrated ability to take initiative
  while respecting the confidential nature of student information
  
• Understanding
  of legislative requirements in the area of human rights and accessibility,
  different learning disabilities and mental health issues and useful
  techniques in assisting and supporting students with these issues

Required Education: 

• Completion
  of a formal post-secondary/college/university program of three academic
  years or equivalent

* Verification of Academic credentials may be required

Required Experience: 

• 1–3
  years of related experience
  
• Experience
  with recruitment, training, and  coordination of staff, as well as test
  centre operations
  
• Experience
  working in a post-secondary environment
  
• Minimum
  of two years proven experience working with and demonstrating
  understanding and sensitivity to individuals with various
  disabilities 

How to Apply:

Interested candidates should submit in electronic format a covering letter and their resume. Applications will be accepted until January 6, 2026 or until a suitable candidate is found. We appreciate all applications received; however, only those candidates selected for an interview will be contacted.

This position falls within the bargaining unit represented by the Ontario Public Service Employees Union (OPSEU) and will be subject to the terms and conditions of the collective agreement between the university and the OPSEU. To the extent that policies are not included in the collective agreement, employment will also be governed by the university's policies which may also be found on our website  and which may be amended from time-to-time.

Ontario
Tech University is actively committed to equity, diversity, inclusion, indigenization
and decolonization (EDIID), and welcomes applications from all qualified
candidates, while especially encouraging applications from First Nations,
Metis, Inuit peoples, Indigenous peoples of North America, racialized persons,
persons with disabilities, and those who identify as women and/or
2SLGBTQ+. All qualified candidates are encouraged to apply;
however, Canadian citizens, permanent residents, Indigenous Peoples in Canada, and those eligible to work in
Canada, will be given priority.

Ontario Tech University respects people's different needs and therefore will take all reasonable steps to ensure accommodation for applicants where appropriate. The University is also committed to ensuring that confidentiality is maintained throughout all aspects of the recruitment cycle.

If you require accommodation, please contact Julie Day, Health and Disability Management Specialist. For more information about the universities policies for accommodating employees with disabilities please review the university's Accessibility Policy

The university acknowledges the lands and people of the Mississaugas of Scugog Island First Nation which is covered under the Williams Treaties. We are situated on the Traditional Territory of the Mississaugas, a branch of the greater Anishinaabeg Nation which includes Algonquin, Ojibway, Odawa and Pottawatomi.

Job Location: Oshawa, Ontario, Canada

Expected Start Date: 2/1/2026