Engine Field Service diesel technician

3 days ago

Mississauga, Ontario, Canada Cummins Full time
Description

We are looking for a talented local Field service technician to complete our team in Mississauga, Ontario.

At Cummins, we uphold the highest safety standards to ensure a secure working environment for all employees.

This is a field service diesel technician role- Enjoy the convenience and benefits of a company supplied vehicle. 

Cummins offers relocation within Canada for new hires.

In order to be successful in this role you will need the following:

Education, Licenses, Certifications: 

  • 310T OR 421A Red Seal Endorsement is mandatory for this position.
  • Locally valid driving permit (Preferred) 
  • This position may require licensing for compliance with export controls or sanctions regulations. 

Experience: 

  • Significant field service work experience 
  • Experience working on Transit/Automotive, On-highway, Agricultural, Marine and Industrial engines.
  • Nat Gas/EV Training (TSSA Certified) is considered an asset for this role.
  • Experience with high Horsepower engines (19L and above) is also an asset for this role.
  • Customer service experience 
Responsibilities

About the role:

  • Working hours 7am-330pm Monday-Friday
  • Work is mainly in the GTA area
  • Cummins offers annual bonuses
  • Salary as per current CBA-Unionized environment.
  • Boot and tool allowances available
  • Cummins offers benefits day 1 (dental, vision, pension plan,etc.)
  • This position is a backfill.

In this role, you will make an impact in the following ways:

  • Establish and continually develops productive customer relations and ensures prompt and efficient attention to customer needs.
  • Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.
  • Perform preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
  • Escalate unresolved issues to product specialists or supervisor.
  • Coach and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc. 
  • Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Identifies additional sales and service opportunities with customer.
  • Complete training in line with skill and business requirements.
  • Maintain service vehicle and tools for cleanliness and proper operation.
  • Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.
Qualifications


•    A copy of your red seal certification or trade's diploma is required for this position.

•    A copy of a 5 years driver's abstract is required for this position. 

•    A valid local driver's license is required for this position.

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