Operations Associate

About Us

Riversol Skincare is a fast-growing, dermatologist-developed skincare brand focused on science-backed solutions for sensitive skin. Are you someone who enjoys working with your hands, learning how machines work, and staying active throughout the day? We're looking for a motivated Operations Associate to join our team. This position is ideal for someone who takes pride in producing quality products, enjoys being on their feet, and wants to learn more about manufacturing and shipping operations.

Key Responsibilities

Manufacturing Responsibilities

• Operate and assemble machinery to help turn raw materials into finished products and packaging.
• Monitor machine operations and inspect parts for quality and consistency.
• Follow all safety and compliance regulations, including wearing PPE and reporting hazards.
• Adhere to Good Manufacturing Practices (GMP) and Standard Operating Procedures (SOPs).
• Clean and maintain the manufacturing area and equipment to ensure smooth daily operations.
• Update inventory systems and production reports to track output and materials.
• Support additional production and process improvement projects as needed.

Fulfillment Responsibilities

• Pick, pack, and prepare customer orders accurately and efficiently.
• Assemble sample kits and apply shipping labels per order requirements.
• Build and prepare shipping boxes securely for transport.
• Maintain a clean, organized, and safe fulfillment area.
• Collaborate with team members to meet daily shipping and quality goals.
• Ensure all shipments meet company and industry best-practice standards.
• Assist with other warehouse or logistics projects as needed.

Knowledge, Skills, and Abilities

• Interest in working with machinery, learning new processes, and hands-on production.
• Comfortable standing, bending, and moving throughout the day.
• Ability to lift up to 50 pounds and perform repetitive manual tasks.
• Strong attention to detail and commitment to product quality.
• Good communication and teamwork skills.
• Basic computer and math skills for tracking production and shipping data.
• Reliable, safety-conscious, and eager to learn.

Experience/Qualifications

• High school-level education, not experience required
• Warehouse experience is an asset

Some benefits of working with us:

• Casual dress
• 100% company pay benefits (health, dental, vision, life insurance)
• PTO
• Employee discount program (Free products throughout the year)
• Family and Friends discounts
• On-site parking

We are an equal opportunity employer and does not discriminate based on age, sex, gender, colour, race, disability, religion, or any of the other prohibited grounds of discrimination as set forth by relevant provincial and federal legislation. We are committed to providing a diverse and inclusive work environment for all employees. We offers accommodation during the recruitment process. Should you be contacted during the hiring process and require reasonable accommodation, please let us know.

We thank all applicants for their interest.

Please note that only candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: From $18.13 per hour

Expected hours: 37.5 per week

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Vision care

Ability to commute/relocate:

• Vancouver, BC V5K 4T9: reliably commute or plan to relocate before starting work (required)

Application question(s):

• This job involves working with machines, packing orders, standing for most of the day, and lifting boxes or other materials weighing up to 50 pounds. How do you feel about that kind of work?
• Are you legally entitled to work full-time in Canada without sponsorship, and are you available to work on-site from Monday to Friday, 7:30 a.m. to 4:00 p.m.?

(Please note: This position is not suitable for students or individuals requiring a work permit or visa sponsorship.)

• This role requires learning and regularly using our computer system to update production, inventory, and shipping information. Are you comfortable using a computer, and are you willing to learn and use new software as part of your daily work?

Work Location: In person