Assistant Manager

2 weeks ago

Scarborough ON MG M, Canada PIZZA NOVA Full time

Overview

We are seeking a dynamic and experienced Assistant Manager to join our retail team. The ideal candidate will play a vital role in supporting store operations, driving sales, and ensuring excellent customer service. This position offers an opportunity to develop leadership skills and gain comprehensive retail management experience in a fast-paced environment. The Assistant Manager will assist in supervising staff, managing daily activities, and implementing strategies to meet business goals.

Responsibilities

  • Support the Store Manager in overseeing daily store operations, including merchandising, inventory management, and sales performance.
  • Lead and motivate team members to achieve sales targets while maintaining high standards of customer service.
  • Assist with recruiting, interviewing, and onboarding new staff members.
  • Manage payroll processing, cash handling, and bookkeeping tasks accurately.
  • Supervise staff schedules, training & development initiatives, and performance evaluations.
  • Oversee POS transactions, pricing strategies, and store merchandising to optimize sales.
  • Coordinate purchasing decisions and manage vendor relationships for inventory replenishment.
  • Implement marketing strategies to promote store products and increase foot traffic.
  • Ensure compliance with company policies, safety standards, and operational procedures.
  • Handle customer inquiries and resolve issues efficiently to enhance customer satisfaction.
  • Support budgeting processes and contribute to sales management planning.

Skills

  • Strong leadership abilities with proven supervising experience in retail or similar environments.
  • Excellent communication skills, including phone etiquette and organizational skills.
  • Proficiency in negotiation, marketing, and sales management techniques.
  • Bilingual or multilingual capabilities are a plus for effective customer engagement.
  • Experience with recruiting, training & development, and team management.
  • Knowledge of POS systems, merchandising, pricing strategies, and store management software.
  • Competence in payroll processing, bookkeeping, budgeting, and administrative tasks.
  • Exceptional time management skills with the ability to prioritize tasks effectively.
  • Customer service-oriented mindset with strong problem-solving abilities.
  • Ability to work well under pressure while maintaining attention to detail in cash handling and math-related tasks. This role is ideal for motivated individuals seeking growth opportunities within retail management while contributing to a vibrant team environment focused on excellence in customer service and operational efficiency.

Job Type: Full-time

Pay: $34,400.00-$137,481.23 per year

Benefits:

  • Dental care
  • Employee assistance program
  • On-site parking
  • Paid time off

Work Location: Hybrid remote in Scarborough, ON M1G 3M6

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