Business Development Manager

1 week ago

Montreal, Quebec, Canada First Brands Group, LLC Full time $60,000 - $120,000 per year

We are seeking a Business Development Manager, to join our Canadian team and help execute our goals within Canada. Reporting to the Sales Manager, the Business Development Manager will be responsible to drive sustainable business growth through boosting sales and forging strong relationships with clients within their territory.

Essential Duties & Responsibilities include:

  1. Business Development:

  2. Work with Sales Manager to identify growth strategies, focused on increasing revenue, market share and customer satisfaction

  3. Identify new opportunities and address customer needs
  4. Schedule business meetings with prospective and current clients
  5. Promote products and services that address clients' objectives

  6. Provide feedback and after-sales support

  7. Account Management and Field Support:

  8. Conduct regular key account and installer visits

  9. Build and maintain strong relationships with clients and partners
  10. Regular review of customer KPI's and work on execution strategies with Sales Manager
  11. Collaborate with various departments within the organization, such as customer service and product teams
  12. Drive growth in sales revenue to meet or exceed sales targets

  13. Identifying opportunities for upselling, cross-selling, and expanding into new markets

  14. Product Knowledge

  15. Understand product offerings

  16. Maintain deep knowledge of company products and lines to effectively communicate their value to customers
  17. Training and development

  18. Continuously update knowledge on industry trends and product updates

  19. Team Collaboration

  20. Collaborate with marketing, customer service and product teams to align sales strategy and customer satisfaction

  21. Participate in regular team meetings

  22. Attend and contribute to sales meetings, providing insights on sales activities and market trends

  23. Compliance and Sales Reporting:

  24. Daily CRM activity reporting

  25. Regular opportunity pipeline status reporting
  26. Uphold company reputation by conducting business with integrity and professionalism

The ideal candidate will have the following combination of Experience and Skill-sets:

  • A minimum of three years in a sales or business development role
  • Preferably within the Canadian automotive aftermarket
  • Proven record of success with the entire sales process, from planning to closing
  • Must be bilingual in French and English
  • Experience managing a portfolio of customers is considered an asset
  • Great analytical and problem-solving skills
  • Proficient with Microsoft Office (Excel, Access, Outlook and PowerPoint) for the creation of reports, presentations and analysis
  • Ability to present programs and to train customer associates on product
  • Willingness to work outside normal business hours, as necessary
  • High level of responsiveness with the ability to prioritize, multi-task and manage deadlines
  • Must have excellent oral and written communication skills
  • Excellent communication and interpersonal skills to negotiate deals, address concerns, and ensure customer retention
  • Travel 3-4 days a week

Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status

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