Regional Training Lead

7 days ago

Calgary, Alberta, Canada CAPREIT Full time $60,000 - $90,000 per year

Reports To:
Training Program Manager

Position Summary
The Regional Training Lead is responsible for executing training initiatives assigned by the Training Program Manager. This role includes overseeing the preparation, delivery, and evaluation of training programs. The Training Lead will collaborate with corporate, regional, and operational teams to identify training needs, develop strategies, and implement actionable training plans.

The primary focus is on job-specific training for property operations roles, emphasizing practical knowledge and on-the-job skill development. The ideal candidate is a driven professional with a strong passion for talent development, excellent communication skills, and the ability to effectively train and coach in a fast-paced sales and customer service environment.

Responsibilities

  • Deliver new hire onboarding training for property employees monthly or as required.
  • Provide in-person training on core property management tasks, with virtual options when necessary.
  • Coordinate and deliver training initiatives assigned by regional operations leaders, HR Managers, and/or Training Program Manager.
  • Provide feedback to Manager and key stakeholders on training, system issues, and user skills.
  • Offer ongoing and ad hoc support to all Operations employees as needed.
  • Contribute to the development and maintenance of training materials, ensuring accuracy where required.
  • Share feedback on employee training participation with learners, their management, and escalate issues as necessary.
  • Maintain collaborative relationships with regional employees and key stakeholders in the assigned portfolio.
  • Conduct regular touchpoints with key stakeholders to discuss training needs, gather feedback, address issues, and offer solutions.
  • Deliver consistent and proactive on-site and in-person training sessions.
  • Use the Learning Management Systems to administer and track training requirements, records and completion statuses.
  • Identify, communicate, and act on opportunities to enhance training serviced and delivery methods.
  • Regularly assess the effectiveness of training delivery methods and programs, and adjust approaches as needed to improve outcomes.
  • Where required, travel to external regions for in-person training needs.
  • Provide regular training metrics and insights to Operations leadership.
  • Track all training requests and efforts.
  • Ensure compliance with provincial, federal, and organizational procedures and regulatory requirements related to training mandate.
  • Perform other tasks as assigned.

Required Skills

  • Strong presentation and facilitation skills, capable of leading interactive workshops and focus groups.
  • Proven ability to build strong and collaborative working relationships.
  • Proven ability to coordinate schedules and large groups.
  • Positive attitude and proactive approach to determining employee training needs.
  • Ability to develop training content, such as visual aids, how-to documents, and presentations.
  • Strong proficiency in Microsoft Office Suite
  • Ability to manage change effectively.
  • Passion for assisting others.
  • Sales and customer service skills is an asset.

Qualifications

  • A minimum of 3 years of experience in corporate training or learning and development.
  • Formal training and/or certification in Training and Development an asset (e.g. CTDP)
  • Property management experience or similar industry an asset.
  • Sales experience is an asset.
  • Ability to travel within Western Canada, as needed.
  • Valid driver's license, clean driving record, and reliable, insured personal transportation required.

  • Regional Lead Merchandiser

    2 weeks ago

    Calgary, Alberta, Canada La-Z-Boy Full time $60,000 - $90,000 per year

    Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.If you are ready to join an industry leading...

  • Regional Talent Acquisition Lead

    7 days ago

    Calgary, Alberta, Canada 0283d684-43b6-48ae-bed9-23c7f774e595 Full time $80,000 - $120,000 per year

    High Tide is seeking aRegional Talent Acquisition Leadfor our retail operations to oversee recruitment strategies and execution within assigned regions across Canada. Reporting directly to the Recruitment Lead, this role will manage end-to-end recruitment for retail operations, ensuring compliance with provincial regulations and delivering an exceptional...

  • Regional Talent Acquisition Lead

    1 week ago

    Calgary, Alberta, Canada High Tide Full time $80,000 - $120,000 per year

    OverviewHigh Tide is seeking a Regional Talent Acquisition Lead for our retail operations to oversee recruitment strategies and execution within assigned regions across Canada. Reporting directly to the Recruitment Lead, this role will manage end-to-end recruitment for retail operations, ensuring compliance with provincial regulations and delivering an...

  • Regional Talent Acquisition Lead

    4 days ago

    Calgary, Alberta, Canada High Tide Full time $60,000 - $80,000 per year

    OverviewHigh Tide is seeking a Regional Talent Acquisition Lead for our retail operations to oversee recruitment strategies and execution within assigned regions across Canada. Reporting directly to the Country TA Lead, this role will manage end-to-end recruitment for retail operations, ensuring compliance with provincial regulations and delivering an...

  • Regional Manager

    2 weeks ago

    Calgary, Alberta, Canada MNA Full time $80,000 - $120,000 per year

    Regional ManagerLocation: Calgary, ABClosing Date: Until Suitable Candidate FoundPosition Status: One (1) Full-time position (40 hours/week), One year contractThe OrganizationRupertsland Institute (RLI) is an affiliate of the Otipemisiwak Métis Government and has a triple mandate in education, training, and research. With a decentralized network of 9...

  • Regional Sales Manager

    6 days ago

    Calgary, Alberta, Canada Securitas Technology Canada Corporation Full time $120,000 - $180,000 per year

    Securitas Technology (ST) is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world. Securitas Technology offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the...

  • Interim Team Lead, Regional Marketing, North

    4 days ago

    Calgary, Alberta, Canada Blackline Safety Full time $120,000 - $180,000 per year

    Our team at Blackline Safety is growing As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best. Blackline Safety is looking for a hands-on marketing leader to drive...

  • Regional Sales Manager- TOLC

    1 week ago

    Calgary, Alberta, Canada Tree of Life Canada Full time $80,000 - $120,000 per year

    OverviewTree of Life Canada ULC is an Employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people.  We are committed to meeting the needs of persons with disabilities.  If selected for an interview, we will be happy to work with you to ensure your interview is accessible and...

  • Regional Sales Manager- TOLC

    6 days ago

    Calgary, Alberta, Canada Tree of Life Canada Full time $80,000 - $120,000 per year

    OverviewTree of Life Canada ULCis an Employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. We are committed to meeting the needs of persons with disabilities. If selected for an interview, we will be happy to work with you to ensure your interview is accessible and accommodation is...

  • Senior Regional Business Administration Manager

    2 weeks ago

    Calgary, Alberta, Canada Wellington-Altus Full time $80,000 - $120,000 per year

    Location:this in-office position will be located at our Calgary office.Our organization:Founded in 2017, Wellington-Altus Financial (Wellington-Altus) is the parent company to Wellington-Altus Private Counsel Inc., Wellington-Altus USA Inc., Wellington-Altus Insurance Inc., Wellington-Altus Group Solutions Inc., Independent Advisor Solutions Inc., and...