Container Truck Dispatcher

2 weeks ago

Delta BC VG G, Canada HAP Transportation Group Ltd Full time

The Hap transportation Group ltd was founded in 2006 in Surrey B.C and began as a single truck operation. Today, we operate a fleet of 150 trucks servicing the lower mainland with container trucking services from the ports of Vancouver and CP/CN Rail.

The Opportunity

If you have a strong commitment to customer service, have a great attitude and personal leadership skills, and want to join a dynamic team in a fast-paced and rewarding environment, we may have the career opportunity for you.

The Hap transportation Group has an exciting opportunity for a Truck dispatcher to join the Port Operations department.

  • Complete daily tracking reports, track inbound vessels, and coordinating empty cube for the correct days
  • Scheduling trans-loads with the warehouse; communicate drop and pick-up appointments to other department stakeholders as required
  • coordinate port pick-ups to carriers as required; communicate empty units to carriers for
  • Scheduling reservations based on driver availability and meeting ERD's and Cut offs.
  • Scheduling empty container deliveries to customers for export loading.

Qualifications

The successful candidate must meet the following requirements:

Requirements:

  • Dispatch experience in rail or road operations with temperature-controlled products would be considered an asset.
  • High school diploma or equivalent.
  • Superior organizational skills including time management, attention to detail, and the ability to prioritize and multi-task.
  • Excellent oral and written communication skills and good judgment; proven ability to respond or escalate inquiries appropriately.
  • Ability to clearly communicate problems and solutions to others.
  • Proven ability to work independently is essential.
  • Proficient in critical thinking and decision-making.
  • Strong interpersonal skills, ability to build and foster relationships with internal and external customers.
  • Driven to achieve high levels of customer satisfaction.
  • Strong computer and analytics skills including superior knowledge of spreadsheets and related software. Experience with Trinium and Microsoft Excel would be considered an asset.
  • Knowledge of the Port and CN's network including terminal abilities, challenges, and cut-offs would be considered an asset.
  • Knowledge of CBSA and bonded moves is considered an asset.
  • Certification in Supply Chain or Logistics is preferred.

Job Types: Full-time, Permanent

Pay: $50,000.00-$80,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off

Work Location: In person

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