Assistant Manager

7 days ago

St Catharines ON LR L, Canada K1 Speed St. Catharines Full time

K1 Speed is an international indoor electric go-karting entertainment company that has more than 100 locations worldwide, including 4 locations in Canada.

K1 Speed Canada is looking for Assistant Manager for our St. Catharines location

333 Ontario St Unit A1, St. Catharines, ON L2R 5L3

"Customers will never love a company until the employees loves it first"

Job Description

The new Assistant Manager will work closely with the General Manager, other Managers and supervisors to continue to make K1 Speed not just a great place to visit, but also to work.

  • Full time, permanent position
  • Approx hours per week
  • Must have open availability including weekends

Duties and Responsibilities

As an Assistant Manager you will be responsible for many duties including but not limited to:

  • Training - support our trainers. new hires and existing employees
  • Corrective actions - work with management team to track and conduct corrective actions
  • Cash handling - prepare tills, change fund maintenance and preparation of deposits
  • Customer service - work alongside employees to provide wonderful customer service
  • Safety - ensure that all customer and employees are following the safety processes
  • Policies and procedures - follow, train, maintain and updates
  • Audits and reports - independently complete audits and reports
  • Marketing - promote K1 Speed using different methods
  • Employee relations - support employees as needed

Qualifications

  • High school diploma or post-secondary school degree
  • 1+ years of experience in a management or supervisory role
  • Experience with Google Apps including Google Docs and Google Drive
  • 3+ years of experience in customer service

The successful K1 Speed Assistant Manager is someone who is:

  • Organized
  • Assertive
  • Able to make decisions in a fast paced environment
  • Strong communicator
  • Leads by examples
  • Continues to learn
  • Supports the development of others.

Mission Statement

At K1 Speed we strive to provide our customers with an outstanding racing experience that surpasses all of their expectations.

  • We bring the world of competitive racing directly to our customer's neighborhoods, offering all the thrills and excitement of an authentic racing experience using state-of-the-art electric go karts, and tracks designed with the safest and most protective barrier system available.
  • We train and coach our staff on a daily basis to maintain the highest level of mind-blowing customer service that leaves those who visit us feeling like a valued member of the K1 Speed family.
  • We never compromise on safety, and are committed to delivering a world-class entertainment experience by professionally and diligently maintaining our racing karts and equipment to the highest possible standard.
  • We maintain a safe, clean, professional and family friendly racing environment so as to ensure the health and enjoyment of our customers and their families.

K1 Speed Canada is a equal opportunity employer. As per the AODA, if you require an accommodation please reach out to us. Thank you

Job Types: Full-time, Permanent

Pay: $21.00 per hour

Expected hours: 40 per week

Benefits:

  • Company events
  • Discounted or free food
  • On-site parking
  • Store discount

Experience:

  • Management: 1 year (preferred)
  • Customer service: 3 years (preferred)

Licence/Certification:

  • Smart Serve (preferred)
  • First Aid Certification (preferred)
  • Food Handler Certification (preferred)

Work Location: In person

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