Client Care Representative

6 days ago

Victoria BC VA S, Canada Handyman Connection Full time $54,000 - $60,000 per year


Benefits:
  • Company parties
  • Dental insurance
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance
  • Wellness resources


Handyman Connection of Victoria is a locally owned, family-run home improvement company with a long-standing reputation for exceptional customer service and quality workmanship. Our office is fast-paced, collaborative, and supportive — and we are looking for a Client Care Representative who excels at keeping clients, craftsmen, and schedules running smoothly. We're seeking a confident, experienced customer service professional who can make sound decisions independently when required. If you're someone who takes initiative, handles challenges with maturity, and thrives in a role where every day is different, we'd love to meet you.

What We Offer
  • $23.00–$25.00/hour starting wage (depending on experience)
  • Monday–Friday, traditional business hours
  • Small, professional office with a family-friendly atmosphere 
  • Comprehensive training and ongoing support
  • Benefits after the probationary period
  • Business-casual environment
Key Responsibilities
  • Deliver exceptional, friendly customer service
  • Independently manage day-to-day office operations and make reasonable decisions when supervisors are unavailable
  • Coordinate schedules, manage job tracking, and support staff and customers
  • Handle billing, follow-ups, communication, and project coordination
  • Manage multiple priorities in a fast-paced setting
  • See small projects through from intake to completion
Qualifications
  • 3–5 years experience in customer service, office administration, or call-centre environments (required)
  • Strong verbal and written communication skills
  • Confident with Microsoft Outlook, Excel, Word, and CRM systems
  • Positive, professional, people-oriented personality
  • Strong independent judgment, ability to resolve issues without escalation
  • Experience in home improvement or trades (asset, not required)
If you're looking for a long-term role with a great local team, apply today and join us at Handyman Connection of Victoria.

Compensación: $ $25.00 per hour

Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers.

If you're interested in:

  • high earnings potential
  • a flexible schedule that you control
  • using your skills to help improve other's lives

Handyman Connection might be a great fit for you.

Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.


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