Front of House Service

2 weeks ago

Richmond BC VX M, Canada Daan Go West Ventures Ltd. Full time $31,520 - $52,000 per year

Join the Daan Go Cake Lab Team – Richmond, BC

Garden City Rd.

Overview:

Daan Go Cake Lab is an Asian-inspired patisserie known for imaginative flavours and playful desserts that spark joy. With multiple locations in Toronto and a growing presence in British Columbia, we're excited to expand our team at our Richmond location

We are seeking enthusiastic and dedicated Front of House Staff to be the friendly face of our shop. As the first point of contact for our guests, you'll help create a warm and welcoming atmosphere while delivering top-tier service. If you're passionate about hospitality, thrive in a fast-paced environment, and love working with people, we'd love to meet you

What You'll Be Doing:

  • Greet guests warmly upon arrival and create a welcoming experience
  • Assist with seating arrangements and manage the flow of customers
  • Manage reservations and support efficient table turnover (if applicable)
  • Provide menus and highlight daily specials or promotions
  • Take and process food and beverage orders accurately via POS system
  • Answer phone calls and assist with guest inquiries
  • Coordinate with kitchen staff to ensure timely and accurate order fulfillment
  • Handle customer feedback and help resolve service concerns professionally
  • Prepare and serve coffee, tea, and desserts
  • Maintain cleanliness and organization of front of house areas, including display cases, dining spaces, and waiting areas
  • Track inventory and keep displays tidy and well-stocked
  • Slice and decorate cakes for retail sale (training provided)
  • Assist with basic cake decoration tasks
  • Perform daily opening and closing duties
  • Support in training new team members as needed

Who You Are:

  • A people-person who enjoys creating positive guest experiences
  • A strong communicator with a friendly, professional attitude
  • Able to multitask and stay calm under pressure
  • Organized, detail-oriented, and reliable
  • A team player who is also self-motivated
  • Comfortable working on your feet and lifting up to 20 kg
  • Flexible and available to work evenings, weekends, and holidays

Bonus Points If You Have:

  • Experience in a café, barista, or hospitality role
  • Previous customer service or retail experience

Why Join Us?

At Daan Go Cake Lab, we believe great service starts with great people. We offer a supportive, creative, and inclusive work environment where team members are encouraged to grow—whether it's developing new skills, stepping into leadership roles, or diving deeper into the dessert world.

Apply today and help us bring joy—one dessert at a time.

Job Types: Full-time, Part-time

Pay: $18.00 per hour

Expected hours: No less than 20 per week

Benefits:

  • On-site parking

Application question(s):

  • What days are you available to work?
  • When would you be available to start?
  • Why do you want to work at Daango Cake Lab?

Work Location: In person

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