Sales Associate, SMB Inbound

Remote - Canada

Revenue

Remote

Full-time

For millions of teams working in dozens of industries, day-to-day business gets done on the phone. So why — despite the huge leaps we've taken in design and usability — does most business phone software still look, feel, and act like it was born in the 90s? Quo is changing that.

We're a new type of business phone with a mission to help people communicate better and be more productive.

We're backed by Y Combinator and some of the best venture firms around including Tiger Global, Craft Ventures, Slow Ventures, and others. We take pride in providing an exceptional customer experience and a product people love, which is why we're excited that our customers have rated us the #1 VoIP Provider on G2.

Quo is the modern, sophisticated answer to the clunky, outdated phone systems that have been slowing down businesses for years. With thousands of happy customers and several rounds of funding in just five years, it's safe to say we're onto something big.

About the role

At Quo, we're helping businesses communicate better through a modern, AI-driven phone platform. As a Sales Associate, you'll help thousands of fast-growing teams evaluate and adopt Quo — balancing automation, speed, and human connection to deliver a best-in-class buying experience.

You'll manage high-volume inbound leads, run tailored demos, and close deals that help small businesses scale their communications. This role blends sales expertise, technical fluency, and analytical thinking, making it one of the most impactful positions within our revenue engine.

Some of the things you'll do:

• Be the first touchpoint for inbound prospects: respond quickly to webform submissions, demo requests, and trial signups, using Quo itself to call, text, and qualify leads; demonstrating the product's power through every interaction.
• Act as a trusted advisor: help customers understand how Quo integrates with tools like HubSpot, Salesforce, Jobber, and Zapier, and tailor solutions for their tech stacks.
• Run product demos that clearly communicate Quo's value; from call flow builders and automations to integrations and APIs, showing prospects how to configure Quo for their exact needs.
• Translate technical questions between customers and our solutions or support teams, helping ensure fast, accurate resolutions.
• Leverage AI and automation tools to manage lead follow-up, maintain pipeline hygiene, and prioritize outreach for maximum impact.
• Use data to identify bottlenecks in the inbound funnel, test new approaches, and optimize conversion through metrics and insights (Salesforce, Gong, Pocus, HubSpot).
• Think in systems: design repeatable inbound workflows that scale as lead volume grows, contributing to Quo's operational excellence.
• Proactively experiment with Quo's call flow builder, integrations, and automations to deepen your understanding, improve customer outcomes, and share learnings with the broader team.
• Collaborate cross-functionally with Marketing, RevOps, and Product to ensure the voice of the customer influences GTM strategy and roadmap decisions.

About you

• 2+ years of experience in a customer-facing or sales role (BDR/SDR, AE, or Sales Engineer) within a technical SaaS environment.
• Technically fluent: comfortable explaining and configuring SaaS tools, APIs, call flow builders, and integrations.
• Analytical and systems-minded: you use data to diagnose bottlenecks, optimize workflows, and improve outcomes.
• Exceptional communicator: confident and clear across phone, video, and written channels.
• Organized and efficient: capable of handling large lead volume while maintaining responsiveness and precision.
• Naturally curious: you love experimenting with tools, testing automations, and building better processes.
• Customer-obsessed: you take pride in translating complex concepts into simple, valuable solutions.
• Excited to grow in a fast-paced, technical, and high-growth environment where every day brings something new.

Compensation

This role is quota carrying and will be paid on a variable spilt. The total OTE for this position is $115,000 - $127,000 CAD, plus equity and benefits. This range is designed to align with market rates in areas where we are actively recruiting across Canada.

The range displayed reflects the target for new hire salaries, and within this range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.

Salary is just one component of Quo's total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.

Who we are

As a fully remote company, we thrive asynchronously as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.

And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.

We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI-Remote #PostLI