Training and On-boarding Specialist

Full-Time, Salaried

1315 North Service Rd E #200, Oakville, ON L6H 1A7

Our Mission to You:

As a certified Great Place to Work, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for personal and professional development to advance a rewarding career in the seniors housing sector.

What We Look For:

Seasons looks for individuals who are enthusiastic about making a positive difference in the life of another person. We hire individuals who are committed to building meaningful relationships and strive for service excellence so our residents can be proud to call Seasons their home. Keen attention to details, going the extra mile and putting a little "wow" into everything we do is the Seasons way

Scope of Position:

The Training and Onboarding Specialist, is responsible for the administration, coordination, and delivery of all training and onboarding related initiatives across Seasons Retirement Communities. This includes managing and maintaining Employee Services training resources, training and ES software systems, scheduling and tracking compliance for leadership training, supporting benefits reconciliation and internal and external vendor reporting. This role is responsible for ensuring all onboarding and offboarding processes are accurately completed and documented for all managers across the organization and supports HR and Operational audits

What You'll Do

• Support the coordination, administration, and delivery of all training and benefits programs across Seasons Retirement Communities.
• Maintain accurate training resources and playbooks, compliance records, and employee documentation and employee services policies
• Partner with site leaders, regional teams, and external vendors to ensure consistent and effective program delivery inclusive of Employee Services training and knowledge transfer
• Provide excellent service and communication while ensuring compliance with policies and procedures.
• Contribute to process improvements that enhance efficiency and the overall employee experience.

Key Responsibilities

• Maintain and update Employee Services training resources, onboarding trackers, and compliance records.
• Coordinate leadership training sessions and day touchpoints for Service Team Leaders and report on performance and knowledge transfer
• Develop and deploy Employee Services training materials, including training videos and conduct both virtual and in person training sessions.
• Complete monthly benefits reconciliations, reporting, and vendor roster management.
• Support benefit continuation during leaves, and respond to employee and leader inquiries and coordinate with Accounts Payable for payment processing.
• Serve as a key contact for Employee Services systems inclusive of Scheduling and Call Out software, Employee Time and Attendance software, Learning Management System and internal intranet.
• Compile and audit training and benefits data to ensure accuracy, compliance, and continuous improvement.

What You Bring

• 3 - 5years of experience in HR, training, onboarding and benefits administration, or related hands-on experience
• Post-secondary education in Human Resources, Business Administration, or a related field
• Strong organizational skills and attention to detail with the ability to manage multiple priorities.
• Excellent communication, collaboration, and customer service skills.
• Experience with HRIS, LMS, ATS, and benefits platforms; proficiency in Microsoft Office.
• Professionalism, discretion, and a service-focused approach to all work.

All applicants must be legally entitled to work in Canada. As a condition of employment, a Criminal Record Search which may include a vulnerable sector screen, will be required.

Seasons Retirement Communities ("Seasons") is an equal opportunity employer and welcomes applications from all interested parties. In accordance with Season's Accessibility Policy, a request for accommodation will be accepted as part of Season's hiring process.