Customer Service Team Member

1 week ago

Toronto ON MS Y, Canada The fancy induced burger Full time $35,840 - $43,200 per year

Job Overview

We are seeking a dedicated and personable overnight(12am to 9 am) Customer Service Representative to join our team. This role is vital in providing exceptional support to our clients, ensuring their needs are met efficiently and professionally. The ideal candidate will possess strong communication skills, be bilingual in English and Spanish, and have a passion for delivering outstanding customer service. Experience with data entry, analysis skills, and upselling techniques will be highly valued to enhance customer satisfaction and drive sales growth.

Duties

  • Respond promptly and professionally to customer inquiries via phone, email, or chat
  • Assist customers with product or service information, troubleshooting issues, and resolving complaints
  • Perform accurate data entry to update customer records and transaction details
  • Identify opportunities for upselling and cross-selling products or services to maximize customer value
  • Use excellent phone etiquette and communication skills to build rapport with clients
  • Analyze customer feedback and interactions to identify trends and areas for improvement
  • Collaborate with team members to ensure consistent delivery of high-quality customer service
  • Maintain a thorough understanding of company products, policies, and procedures

Qualifications

  • Proven experience in customer service or related roles
  • Strong data entry skills with attention to detail
  • Bilingual proficiency in English and Spanish is required
  • Excellent communication skills, both verbal and written
  • Demonstrated analysis skills to interpret customer data and feedback effectively
  • Experience in sales or upselling techniques is a plus
  • Ability to handle multiple tasks efficiently in a fast-paced environment
  • Professional phone etiquette and strong interpersonal skills
  • Familiarity with CRM software or other customer management tools is desirable

Join our team as a Customer Service Representative and play a key role in delivering exceptional service that keeps our customers satisfied and loyal. We value proactive individuals who are eager to contribute to our company's success through excellent communication, problem-solving, and sales skills.

Job Types: Full-time, Part-time, Permanent

Pay: $17.20-$18.00 per hour

Expected hours: 30 – 40 per week

Work Location: In person

  • Team Member

    2 weeks ago

    Oakville, ON LJ Y, Canada The Chicken Cartel Full time $40,000 - $72,000 per year

    Job SummaryWe are seeking an enthusiastic and dedicated candidate to join the Cartel Crew. As a Team Member, you will play a vital role in delivering exceptional customer service while ensuring food safety and quality standards are met. This position involves working in various areas of the operation which is open concept, including food preparation, taking...

  • Customer Service Team Member

    3 days ago

    Toronto, Canada Michaels of Canada, ULC. Full time

    Store - TOR-TORONTO/ST CLAIR, ON We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Deliver friendly customer service, help...

  • Customer Service Team Member

    7 days ago

    Niagara-on-the-Lake, Canada Scotsman Hotel Full time

    In the position of Customer Service Team Member your responsibilities will include but not limited to serving breakfast, housekeeping, front desk functions and direct clientele interactions. You will be required to work various hours including weekends and some holidays. **Job Types**: Full-time, Permanent Pay: $25.00 per hour Expected hours: 32 - 40 per...

  • Food Service Team Member

    3 days ago

    Cobourg, ON KA Y, Canada PITA LAND Full time $35,000 - $55,000 per year

    OverviewWe are seeking a friendly and efficient Food Service Team Member to join our dynamic team. This role involves providing excellent customer service, preparing food, and ensuring a clean and safe environment in a fast-paced restaurant setting. The ideal candidate will have experience in food industry operations, strong communication skills, and a...

  • Inbound Customer Service Representative

    2 weeks ago

    Toronto, Canada Zedd Customer Solutions Full time

    **COMPANY: ZEDD Customer Solutions** In June 2010, Zedd Customer Solutions, a proudly Canadian owned and operated outsource call center service provider was co-founded by four of Canada’s most recognized call center industry professionals. Zedd believes delivering an excellent customer experience is about execution and uncompromised attention to detail...

  • Team Member/Supervisor

    1 week ago

    Oakville, ON LM Y, Canada Firehouse Subs Full time $35,520 - $43,200 per year

    Job OverviewWe are seeking a dynamic and organized Team Member / Supervisor to lead our restaurant team in delivering exceptional food service experiences. The ideal candidate will possess strong leadership skills, a solid background in food industry operations, and a passion for customer satisfaction. This role involves overseeing daily restaurant...

  • Team Member/Customer Service/Stock

    2 days ago

    Belleville, ON KP A, Canada The Grocery OutletAlmost Perfect Full time $2,304 - $3,600 per year

    We're Hiring for our NEW LOCATION Belleville, OntarioPart-Time & Full-Time Positions Available for Team Member rolesEvening & Weekend Availability RequiredAbout Us:We're a family-owned business with over 20 years of experience in Durham Region, and we're excited to open a brand-new store in Belleville We're hiring Team Members who are ready to grow with...

  • Customer Service Team Member

    1 week ago

    Toronto, Canada The Coca-Cola Company Full time

    *** **What You’ll Do for Us** - Act as a company ambassador through accurately diagnosing service issues to deliver high quality service via multiple customer contact channels. - Research and resolve issues for consumers, business partners and Company associates to expedite resolution of complaints using a variety of information systems. - Contact...

  • Customer Service Team Member

    1 week ago

    Toronto, Canada The Coca-Cola Company Full time

    *** **What You’ll Do for Us** - Act as a company ambassador through accurately diagnosing service issues to deliver high quality service via multiple customer contact channels. - Research and resolve issues for consumers, business partners and Company associates to expedite resolution of complaints using a variety of information systems. - Contact...

  • Customer Service Team Member

    2 weeks ago

    Toronto, Canada A&W Church Street Full time

    We are hiring motivated and hard working people to come join our team. We are hiring **Full Time/ Part Time Team Members.** **Experience**:Any previous restaurant or Retail Experience is a bonus but it is not required. We will hire based on **_ATTITUDE_** and **_Schedule Flexibility!_** **We Offer**: - _Flexible Schedules 24 hours a day, 7 days a week_ -...