Manager, Software Quality Assurance

2 weeks ago

Markham, Ontario, Canada Wolters Kluwer Full time

About the Role:

As the Manager, Software Quality Assurance, you will manage a team of QA professionals, ensuring the thorough testing and overall quality of our software products. This role involves designing test strategies, overseeing the execution of test plans, and fostering a culture of quality across the department. Your contributions will play a vital role in delivering robust and reliable software to our customers.

Responsibilities:

  • Manage and lead a team of QA professionals.
  • Develop and implement comprehensive test strategies.
  • Oversee the execution of automated and manual testing.
  • Ensure the timely identification and resolution of defects.
  • Collaborate with cross-functional teams to improve product quality.
  • Define and monitor quality metrics and key performance indicators.
  • Conduct performance reviews and provide career development opportunities.
  • Ensure compliance with industry standards and best practices.
  • Drive continuous improvement initiatives in QA processes.
  • Prepare and present quality reports to senior management.

Skills:

  • Test Strategy Development: Ability to design and implement effective test strategies.
  • Team Leadership: Proficiency in managing and leading a team.
  • Quality Metrics: Knowledge of defining and monitoring quality metrics.
  • Automation Frameworks: Experience with setting up and maintaining automation frameworks.
  • Collaboration: Strong collaboration skills with cross-functional teams.
  • Project Management: Basic project management skills for handling multiple testing projects.
  • Analytical Thinking: Ability to analyze test results and make data-driven decisions.
  • Compliance Knowledge: Understanding of industry standards and compliance requirements.

Education:

  • Bachelor's Degree in Computer Science, or related field of study, or 10 years of experience in QA/Development required.

EXPERIENCE, KNOWLEDGE, and TOOLS

Experience:

  • 5+ years of QA testing for desktop applications, preferred.
  • 2+ years of leading staff, preferred.
  • 1+ years of experience working off-shore teams, preferred.

Knowledge:

  • Agile development practices,
  • Automation testing with Selenium, preferred
  • Bilingulal in French preferred

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

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