Retail Security Guard

Job description

Join Synergy Protection Group Inc. as a Retail Security Guard

Are you an experienced Tactical Security Guard seeking a dynamic and fulfilling role in retail security? Synergy Protection Group Inc. is looking for dedicated professionals to join our growing team in Oshawa, Ontario This hands-Off, tactical position allows you to protect a retail environment, prevent shoplifting, address trespassing, and make a meaningful impact every day.

Location: Oshawa, Ontario

Position: Full -Time, Permanent

Currently we have 1 Openings

• Position : Monday to Friday - 1:30pm to 9:30pm

Why Choose Synergy?

At Synergy, we're redefining security for the 21st century. Our people-focused approach, supported by cutting-edge technology, delivers unmatched service that prioritizes transparency, accountability, and real-time monitoring. Synergy is committed to being a responsible corporate citizen, fostering diversity, and promoting a triple bottom line business model.

What We Offer:

• Competitive Pay and Comprehensive Benefits
• Free Professional Training (Use of Force, Crisis Intervention, Mental Health First Aid, and more)
• Extended Benefits
• Responsive and Supportive Management Team
• Flexible Scheduling to meet your needs
• Career Growth and Development Opportunities in a diverse and inclusive work environment

About the Role: Retail Security Guard

As a Retail Security Guard at a retail site with Synergy Protection Group Inc., you'll be the first line of defense in preventing shoplifting and trespassing, interacting with the public while ensuring a safe shopping environment. Your role will combine customer service with essential security protocols to protect both the premises and its patrons.

Key Responsibilities:

• Proactively prevent shoplifting, particularly in high-theft areas.
• Identify and address instances of trespassing, enforcing the Trespass to Property Act as necessary.
• Conduct thorough patrols and monitor designated areas within the retail space.
• Investigate and report security breaches, incidents, and concerning behaviors.
• Record observations, incidents, and surveillance activities in detailed reports.
• Provide customer service-oriented interaction with patrons while enforcing security protocols.
• Identify and respond to potentially harmful or disruptive behavior.
• Escalate situations and assist law enforcement when needed.
• Complete incident reports and required documentation for all security matters.

Qualifications:

• Valid Ontario security license.
• Previous security experience, preferably in a retail setting, is an asset.
• Must have a minimum 1 years of retail security experience
• Physical capability to stand for 10-12 hours.
• Strong verbal and written communication and interpersonal skills.
• Excellent customer service skills with an alert, responsive demeanor.
• Ability to remain calm and act effectively in emergency situations.

Be a part of a security agency that's transforming the industry

Synergy Protection Group Inc. values diversity and is an Equal Opportunity Employer. We welcome applications from all qualified candidates and provide accommodations during the interview process upon request.

Apply today to join the Synergy family and make a difference in retail security

Job Types: Full Time

Pay: $19.00 per hour

Job Types: Full-time, Permanent

Pay: $19.00 per hour

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Vision care
• Wellness program

Application question(s):

• Do you have any issues standing for longer hours? (Yes/No)
• Question1: Are you someone that can commit to the schedule below?

Monday to Friday - 1:30pm to 9:30pm

Question 2: This position requires you to come to North York for 2 days of use of force training? Can you commute to North York for 2 days of use of force training? (Yes/No)

Experience:

• Retail security: 1 year (required)

Licence/Certification:

• Security Guard Licence (required)

Work Location: In person