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Medical Office Administrator

2 days ago

Kitchener, Ontario, Canada Grand River Personnel Limited Full time

Our client, a doctor's office in Kitchener, is looking for an Medical Office Administrator with training and experience in medical office admin AND with experience using MAC computers and PS Suites medical software

This role will start out part-time for training for one month (M-TH, 12-5:30) and then switch to full-time, working Mon-Thurs 8:30-12:30 & 1:30-5:30 Fridays, 8:30-12:30.

This contract is set to continue from
March 30th, 2026 until July 30th, 2027
if all goes well

Hourly rate will be based on experience between $ /hour depending on experience.

Required Skills:

  • Education and training in Medical Office Admin would be an
    ASSET
    .
  • Minimum
    5 years of experience
    working in a medical office is a
    Preferred
    .
  • MUST HAVE
    experience with
    MAC computers AND PS Suites
  • Solid knowledge of alphabetical filing systems is
    REQUIRED
    .
  • Excellent language and negotiating skills to optimize interactions with patients, staff
  • Attention to detail in completing requisitions for patient testing and recording of same
  • Patience, patience, patience in dealing with those who might not be feeling or acting their best
  • A good sense of humour

Administrative Responsibilities:

  • Greet patients, verify health insurance, answer patient inquiries,
  • Prepare and load examining rooms as they become available,
  • Book follow up appointments, imaging appointments and provide requisitions for lab work as directed by the physician, operate a MAC computer,
  • Answer a 3-line phone system and record synopsis of each call to be followed up with next steps.
  • Send & receive faxes and maintain fax machine (paper & ink supplies).
  • Create bills for uninsured services and print receipts when paid.
  • Monitor mailbox and distribute accordingly.
  • Pull charts for the next day's office and confirm all relevant reports are available (online or in paper format)

Medical Records Maintenance

  • Maintain and update patient records (both electronic and paper charts) as directed
  • File patient charts and reports as requested, file daily fax /mail reports once they have been reviewed by the physician.
  • Edit patient charts as directed. Remove lapsed charts to long term storage as directed.
  • Familiarize oneself with
    Telus Health PSSuites

EMR software, maintain the confidentiality of patient information.
- A signed Confidentiality Agreement is a pre-requisite for the position.

If you have the skills and experience listed above, send your resume ASAP to:

Grand River Personnel is committed to promoting accessibility for Ontarians with disabilities and complying with the Accessibility for Ontarians with Disabilities Act, and makes accommodations available for applicants with disabilities in its recruitment processes. When an applicant for employment is chosen to participate in an assessment and/or the selection process, reasonable accommodations are available upon request in relation to the materials or processes to be used.