Human Resources Generalist

About YOU

You are an experienced HR professional who brings a solid understanding of internal HR practices, programs, and regulatory requirements. Your background has equipped you with the knowledge and judgment needed to ensure compliance while fostering a positive and engaging workplace environment. You excel at building strong relationships across departments and take pride in creating HR processes that enhance both staff engagement and organizational effectiveness.

You thrive in roles where you can support and partner with managers, providing guidance that strengthens their leadership and helps their teams succeed. You are proactive, resourceful, and committed to maintaining high standards of service, communication, and professionalism in every aspect of your work. Your ability to balance strategic thinking with hands-on execution makes you a valuable contributor to both the HR function and the broader organization.

This position is a maternity leave replacement and is anticipated to be a 16 months contract assignment. Compensation will be based on relevant experience for the role.

About ROCK

ROCK (Reach Out Centre for Kids) is recognized as the number one non-profit employer of choice, leading the way in providing mental health services to children, youth, and families in the Halton region. We are an accredited organization with exemplary standings from Accreditation Canada, reflecting our commitment to high-quality care. Our dynamic and collaborative team is dedicated to achieving our mission and vision, fostering a positive and inclusive environment that mirrors the diversity of the community we serve. At ROCK, we offer various professional development opportunities, company events, and a supportive culture that encourages innovation and growth. ROCK is site certified in the Neurosequential Model of Therapeutics (NMT) a developmentally sensitive, neurobiology-informed approach to clinical problem solving. Our hybrid work model provides flexibility, combining on-site and virtual environments, to best meet the needs of our staff and clients. Join us in making a meaningful impact in mental health care.

The ROLE

1. HR Policy, Compliance & Legislative Guidance

• Advise on legislated requirements and ensure HR policies and practices remain compliant.
• Develop and update HR policies and procedures.
• Maintain HR due diligence and liability controls.
• Monitor trends impacting HR practices and recommend adjustments.

2. Talent Acquisition & Workforce Planning

• Lead full-cycle recruitment, including sourcing, screening, and shortlisting.
• Prepare employment agreements and conduct background and reference checks.
• Support strategies for effective recruitment, onboarding, and staff retention.

3. Employee Relations, Coaching & Culture Development

• Provide confidential coaching on performance, conflict resolution, engagement, and cultural issues.
• Support disability and attendance management practices.
• Contribute to culture initiatives through surveys, evaluations, and issue identification.
• Recommend practices that support a positive, inclusive organizational climate.

4. Training & Development

• Coordinate mandatory legislative training assignments and track completion.
• Support employee learning initiatives, including skills development and role-specific training.
• Identify training needs and recommend opportunities for staff and leadership development.

5. Payroll, Benefits & HR Administration

• Manage payroll-related employee data and coordinate with payroll administration.
• Administer employee benefits, including enrollments, changes, and terminations.
• Address payroll and benefits inquiries accurately and efficiently.

6. HR Systems, Processes & Data Management

• Oversee HRIS use, optimization, and vendor or plan changes.
• Streamline and automate HR processes.
• Support ERP transitions and ensure data accuracy and smooth workflows.

7. Health, Safety & Risk Management

• Support the Joint Health and Safety Committee.
• Promote staff and client safety through adherence to policies and incident reporting.
• Ensure HR practices align with organizational risk management standards.

8. Strategic HR Support & Community Engagement

• Engage in HR networks to stay current with best practices and emerging trends.
• Conduct research to inform HR strategy and planning.
• Provide guidance on HR services and recommend service improvements.

9. Commitment to Client-Centered Care & Organizational Values

• Uphold organizational values of respect, collaboration, and service planning.
• Support consistent, high-quality client-centered practices across HR functions.

Who We're Looking For

You bring a solid foundation in Human Resources and are confident working across the full employee life cycle. You have:

• Post-secondary education in Human Resources Management or a related field.
• Certification such as JHSC and/or CHRP
  
  (an asset).
• At least 5 years of progressive HR experience; advantage if you have non-profit sector.
• A strong working knowledge of Ontario HR legislation, including the ESA, OHSA, WSIA, and the Human Rights Code.
• The ability to work effectively in an inclusive, diverse, and fast-paced environment.
• You are someone who thrives in a role where accuracy, confidentiality, and professionalism are essential, and where relationships with staff, managers, and partners are built on trust and support.

What Will Help You Succeed

You excel in this role if you bring:

• Strong communication skills—clear, empathetic, and professional in both verbal and written interactions.
• Strategic thinking and problem-solving skills, with the ability to make sound recommendations and take initiative.
• Exceptional organizational skills, including the ability to manage multiple priorities and deadlines.
• A proactive, solutions-focused mindset with the confidence to support managers and staff through sensitive HR matters.
• A demonstrated ability to work in and support a diverse, inclusive, and equity-focused environment.
• Comfort with technology, including virtual work environments; MAC OS experience is preferred.
• Access to reliable transportation to meet program and organizational needs.
• And importantly—a sense of humour and a positive approach to teamwork and workplace culture.

Our rewards ROCK, join our team and ENJOY:

Flexibility: Plan your schedule to balance with your personal life.

100% employer paid premiums for extended health and dental benefits.

Recharge: Paid time off, vacation time, and 2 additional ROCK holidays.

Wellness: Health & wellness support and discounted GoodLife memberships.

Be part of a team that makes a difference. Apply today and help us shape the future of mental health care for children, youth, and families

ROCK is committed to fostering a positive and progressive workforce reflecting the community we serve and promoting diversity at all levels in a dynamic and inclusive environment. We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and ROCK's Accommodation Policy.

If you are invited to participate in the interview process and require accommodation for the interview, we ask that you provide your accommodation request as soon as reasonably practicable. Please be advised that you may be requested to provide verifiable supporting information, such as medical or other documentation depending upon the type of Code-protected accommodation, to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process. ROCK treats all accommodation requests confidentially.

Please note that ROCK positions are currently working in an on-site and virtual hybrid model. Positions are located in the Halton Region and travel between sites may be required.