CSR - Customer Service Representative

1 day ago

North York ON MM L, Canada Jarico Air Full time $60,000 - $90,000 per year

Job Posting: CSR/Dispatcher

Company: Jarico Air Inc.

Location: Toronto, ON

Position: CSR/Dispatcher

Expected Hours: 40 per week

About Us:

Jarico Air Inc. is a small, locally owned, and operated HVAC service company based in Toronto, ON. Since our founding in 1995, we have been dedicated to providing exceptional service and ensuring every interaction with us is a pleasant experience. As we enter a period of growth and expansion, we are excited to invite an experienced CSR/Dispatcher to join our team.

Our Core Values:

  • Create a Positive Impact: Helping people is what we do.
  • Do the Right Thing: Even when no one is looking.
  • Commit to Lifelong Learning
  • Accountability
  • Excellence
  • Loyalty

What You Bring:

  • A positive can-do attitude
  • Problem-solving skills
  • Excellent verbal and communication skills
  • Strong attention to detail
  • Advanced organizational and computer skills
  • Dedication to process improvement
  • Proactive decision-making abilities
  • Keen sense of responsibility & ability to communicate with a diverse array of people
  • Social media and marketing experience would be a great asset

Job Responsibilities:

  • Work closely with the owner and other team members to keep day-to-day operations running smoothly
  • Receive, filter, and interpret requests for action on the owner's behalf; respond to phone and email inquiries in a timely manner
  • Manage day-to-day office operations including phone, email, CRM communication with potential and present customers, service appointment scheduling, invoicing, dispatching calls
  • Managing technicians schedule and ensuring their paperwork is entered properly
  • Prepare and send written communication on behalf of the owner
  • Utilize and maintain our Client Relationship Management System (CRM)
  • Other duties as assigned

Work Details:

  • This is a on site position with in-person meetings with the owner once a week or as required
  • Company computer and phone will be provided

Job Type:

  • Full time

Ability to Commute/Relocate:

  • Toronto ON M3H 2L7

Education:

  • Bachelor's Degree (preferred)

Experience:

  • Dispatching: 3 years (preferred)
  • CRS experience: 3 years (preferred)

How to Apply:

If this sounds like what you've been looking for, we'd love to hear from you. Please send your resume and cover letter to

Join us at Jarico Air Inc. and be a part of a team that values positive impact, integrity, and lifelong learning

Job Type: Full-time

Pay: $45,000.00-$75,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Experience:

  • dispatching: 2 years (required)

Work Location: In person

  • Csr (Customer Service Representative)

    1 week ago

    North York, Canada CARSTAR Downsview Full time

    JOB SUMMARY AND QUALITIES: The CSR is the first impression that customers and other visitors have when they walk into or call CARSTAR. This person is responsible for creating a front office atmosphere that fosters a high level of service. He/she is the main point of contact for customers and potential customers; and assists the Office Manager. He/she should...

  • Customer Service Representative

    1 week ago

    North Battleford, Canada Rack Petroleum Full time

    Rack Petroleum Ltd. is looking for an outgoing, dynamic individual to be our first point of contact in one of our busiest retail locations. Rack Petroleum Ltd. is an established multiple location member in the Agriculture industry and as such we are seeking a determined indicudual to join our growing tream as a Customer Service Representative (CSR). The...

  • Customer Service Representative

    2 days ago

    North York, Canada Domino's Full time

    **Full Job Description** Company Description As an Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for...

  • CSR - Customer Service Representative

    2 days ago

    Toronto, ON MV W, Canada Kathy Upward Full time

    Customer Service Representative (Temporary to Permanent)About the Role:Our client who is a leader in design and manufacturing innovative and state-of-the-art lighting requires an energetic, friendly, and outgoing Customer Service Representative to join their team. In this fast growing and exciting environment you will be providing top customer service...

  • Customer Service Representative

    3 days ago

    North York, Canada Fix Network World Full time

    Posting Details Job Details Description Collision Repair Experts is looking for a Customer Service Representative! As a Customer Service Representative, you will act as brand ambassador and provide positive brand experience to all customers. The role as a Customer Service Representative is to ensure that the customer receives a legendary customer service...

  • CSR (Customer Service Representative)

    1 day ago

    Lindsay, ON KV C, Canada Domino's Full time $37,440 per year

    Customer Service Representative (Part-Time)Domino's Pizza – Lindsay, ONWe're hiring Domino's Pizza is looking for a part-time Customer Service Representative (CSR) to join our team. If you're friendly, reliable, and enjoy working in a fast-paced environment, we'd love to hear from youResponsibilities:Provide excellent customer service in-store and over the...

  • Inbound Customer Service Representative

    2 days ago

    North York, Canada Toronto Ecommerce Medical Business Full time

    Ecommerce Customer Service Representative We are a National company specializes in the sale of medical devices, supplements and vitamins, over the phone and via the web. We are looking for customer service representatives to provide exceptional customer service in handling inbound phone calls and all aspects of a sales cycle. If you are an overachiever in...

  • CSR - Customer Service Representative

    7 days ago

    East York, ON MC L, Canada YCC# 76 Full time $35,000 - $45,000 per year

    A Residential Condominium Corporation in East York is looking to hire an Accounts/Customer Service Representative.The Accounts/Customer Service Representative will be responsible for the following:To cover the front desk - Meet & greet with residents.Answering incoming & outgoing telephone callsResponding to resident's complaints & queriesProcess and...

  • CSR - Customer Service Representative

    2 weeks ago

    Whitby, ON LP Y, Canada Don Fournier Service Center Full time $40,000 - $70,000 per year

    Customer Service Representative (Full-time, Part-time)Service Ontario - Whitby Mall office is seeking outgoing, organized, and professional customer service representatives to join our team and provide top-notch service to our customers in the Service Ontario private (local non-government owned) issuing offices.Customer Service Representative: Duties and...

  • Customer Service Representative

    4 days ago

    Ottawa, ON KB N, Canada NewPrint Full time

    Job Brief:We are looking for a customer-oriented service representative.What does a Customer Service Representative do?A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.The best CSRs are genuinely excited to help...