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Warehouse Associate/ Key Holder

2 hours ago

London, Ontario, Canada Stallion Express Full time

Warehouse Associate/Key holder – London, ON

Schedule: Monday to Friday, 9:00 AM – 5:00 PM

Location: London, Ontario

About the Role

Stallion Express is looking for a reliable and self-sufficient Warehouse Associate/Key holder to independently run our London, ON branch. As the face of Stallion for walk-in clients, you'll manage daily operations, provide outstanding customer service, and ensure smooth communication with our internal teams.

This role is ideal for someone who is confident working independently, is comfortable opening and closing the warehouse on their own, and thrives in a fast-paced, tech-driven environment.

Key Responsibilities

  • Oversee all daily operations of the London location, ensuring alignment with Stallion's standards and protocols.
  • Serve as the main point of contact for walk-in clients, assisting with drop-offs, addressing inquiries, and ensuring a positive experience.
  • Identify and route client-related issues to the internal Customer Service team as needed.
  • Sort, scan, process, and organize shipments, including shipping and receiving duties.
  • Perform light administrative tasks to support operational needs.
  • Communicate with internal departments to ensure smooth coordination and issue resolution.
  • Maintain a clean, safe, and organized work environment in line with health and safety guidelines.
  • Represent and promote Stallion's values and culture in your daily work.
  • Open and close the warehouse independently.
  • Take ownership of the location's performance and responsibilities.
  • Perform other duties as assigned.

Who You Are

  • 1–2 years of experience in a warehouse, logistics, or retail operations setting.
  • Comfortable working independently and taking full ownership of the location.
  • Tech-savvy with strong computer skills—able to quickly adapt to new tools and systems.
  • Trustworthy, dependable, and punctual.
  • Strong multitasker with excellent organizational and time management skills.
  • Clear communicator with strong interpersonal skills.
  • Proactive, solutions-oriented, and always ready to pitch in where needed.

About Stallion Express

Stallion Express is a Toronto-based shipping and logistics company helping Canadian eCommerce sellers ship smarter. Whether you're a side hustler or a full-scale online business, we help reduce shipping costs and streamline logistics. With over 10,000 Canadian businesses served, more than 6 million packages shipped, and $5 million+ in shipping savings—we're proud of our impact.

We're passionate about innovation, simplicity, and outstanding customer service, reflected in our 4.8-star Google rating.

Learn more about us:

Job Type: Full-time

Pay: $19.50 per hour

Ability to commute/relocate:

  • London, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • What is your earliest start date? We are looking for an immediate start.
  • Will you be able to report to 309 Exeter Rd, London, ON N6E 0A3 for work?
  • As a keyholder, you are responsible for opening and closing the branch. The standard schedule for this role is 9:00 AM to 5:00 PM; however, this requires arriving slightly before 9:00 AM and remaining briefly after 5:00 PM to ensure all opening and closing duties are properly completed. Are you able to commit to this schedule?
  • The pay is posted for $19.50/hr. Does this align with what you're looking for?

Experience:

  • Customer service: 2 years (preferred)
  • Warehouse: 1 year (required)

Work Location: In person