Product Manager Assistant

About Midea America Canada Corporation (MACC):

Midea America Canada Corporation (MACC) is a Global leader in home appliances manufacturing, dedicated to improving the lives of consumers through innovative, high-quality products. At MACC, we pride ourselves on fostering creativity and excellence in every aspect of our work.

Title: Product Manager Assistant

Reports to: Product Marketing Manager

Summary

As a Product Manager Assistant, you'll be instrumental in ensuring our Product Categories succeed in Canada. This role covers several responsibilities, including helping to launch new products and overseeing pricing systems for different divisions and retail partners. You'll collaborate closely with Product Marketing Managers to smoothly introduce and manage our product range, actively supporting our objectives.

Responsibilities include, but will not be limited to:

Core responsibilities – Day to day execution.

NPI:

• Collaborate proactively with Product Marketing Managers to submit Annual Plan requirements for upcoming models. Oversee the project timeline for new product launches to ensure launch dates are met and verify that milestones are captured within the NPI tracking tool.

• Validate product specifications and key features while ensuring accurate completion and publication of product and lifestyle images, translations, and critical codes, including UPC and HS Codes within Midea's internal systems (92 code completion).

• Serve as the primary contact at MACC for new product launch discussions with PD and Marketing teams, facilitating the submission of essential assets such as packaging artwork and user manuals for new product setup.

• Provide support to Product Managers in developing MACC specification sheets, line step-up logic, and prepare PowerPoint presentations for internal and external stakeholders.

Operational support:

• Collaborate with the PP&T team to develop and maintain current price lists.

• Provide support for system maintenance to facilitate the processing of Purchase Orders and Production Requests by generating required documentation and records. Work closely with Product Managers to identify and implement any necessary modifications or updates.

• Assist both the Supply Chain team and Product Managers in troubleshooting and proactively addressing issues related to Purchase Orders, Production Requests, production, and logistics, thereby ensuring efficient and uninterrupted operations.

Strategic responsibilities -

Product Management:

• Assist Product Managers with preparation for Product Line Reviews (PLRs) by performing in-store assortment audits and analyzing retailer line logic to identify gaps for PLR consideration.

• Oversee the sample management process for new SKUs, coordinating logistics to ensure samples are delivered promptly and efficiently to Innovation Centers or retailer warehouses for listing opportunities or PLR activities.

• Support Product Managers throughout the quotation submission process, including Value Chain (VC) reviews and updates whenever necessary.

Business Intelligence & Digitalization

• Offer suggestions to improve processes, develop tools, or automate operations for timely product launches.

• Support the digitalization team with data tasks to ensure compliance and accurate reporting to AHAM or Eco-fee Stewardship entities.

Required Qualifications

• Preferred: Bachelor's degree or higher.

• Preferred: 1–2 years of experience in a sales analyst, product manager assistant, or sales operations position within the consumer goods sector, ideally major appliances.

• Demonstrated strong analytical and problem-solving abilities.

• Exceptional communication and interpersonal collaboration skills.

• Preferred: Familiarity with retail operations, supply chain, sales, or finance business processes is advantageous.

• Advanced proficiency in Excel, PowerPoint, critical thinking, and problem-solving.

• Highly conscientious, organized, and responsible, with the capacity to work independently as well as effectively within a team.